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Could not save item. An error occurred registering the form in the OLE registry.

Posted on 2009-07-15
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Last Modified: 2012-05-07
I have a user who can not add new appointments to her calendar. she receives the following error message:

"Could not save item. An error occurred registering the forms in the OLE Registry"

We are running Exchange 2003 on a Windows 2003 Active DIrectory network.
I have done the following as prescribed by someone in Experts- Exchange:
1. Logged in through safe mode and deleted the Usrclass.dat file from C: Docs & setts\username\local setts\App Data\Microsoft\Windows
2. Did not work!!!
3. User is a member of the local users group

Any really quick help is greatly appreciated as this is our div Director's PC..Thanks in advance.
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Question by:vruser
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Expert Comment

by:finitefreedom
ID: 24859701
Check that the user's permissions have not changed on the calendar in question.  I have run into this on shared calendars before and the fix was as simple as modifying the permissions.
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Author Comment

by:vruser
ID: 24862239
Finite:

I appreciate your response but this is what we are running into:
The problem with Connies is that it is not accepting the private form. If I change her back to the default Outlook appointment form she can add items to her own calendar BUT not to Lindas because Lindas is set up to be private. It doesnt like the private form. Linda is the director to whom Connie is attempting to create appointments for and create a new form,; she get's that error message.
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finitefreedom earned 500 total points
ID: 24862779
In that case what you want to do is have Linda setup a shared calendar; with Connie as the only added user... and give them both permissions to read/write/modify.  The only people that will be able to see Linda's calendar are Linda and Connie.  It is still private, but Connie can assist with event creation.  If Linda uses the calendar for personal (non work) events, she can still do that on her own calendar and view them side by side to ensure that she does not have any conflicting events.
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