Solved

Calculate work busines days for rolling getdate days -90

Posted on 2009-07-15
7
378 Views
Last Modified: 2012-05-07
I need to get a count of business days for the last rolling 90 days.
I.e  i nee to calculate how many average calls a service rep has made per business days.

The sp belowis what i have now. I need to see one row per representative with the record count for that rep and the average call per day based on the amount of calls /Business days.
Hope this makes sense.

Thank you
set ANSI_NULLS ON
set QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author:		Anthony Cardullo
-- Create date: 07/15/09
-- Description:	Calculate Average Per day call completion per rep for last 90 days
-- EXEC[dbo].[usp.AverageCallPerdayPerRep90Days]
-- =============================================
ALTER PROCEDURE [dbo].[usp.AverageCallPerdayPerRep90Days]
	
	
AS
BEGIN
	-- SET NOCOUNT ON added to prevent extra result sets from
	-- interfering with SELECT statements.
	SET ROWCOUNT 0
	SET NOCOUNT ON;
 
    -- Insert statements for procedure here
	SELECT DISTINCT 
                      dbo.root_SERIAL_EQUIP.PROGRAM_TYPE, dbo.root_SERIAL_EQUIP.INSTALL_DATE_SEQ, dbo.root_SERV_CALL.CALL_ID, 
                      dbo.root_SERV_CALL.CALL_STATUS_SCA, dbo.root_SERV_CALL.CALL_TYPE, dbo.root_SERV_CALL.SYMPTOM_CODE, 
                      dbo.root_SERV_CALL.OPEN_DATE_SCA, dbo.root_SERV_CALL.MODEL, dbo.root_SERV_CALL.SERIAL, dbo.root_SERIAL_EQUIP.VENDOR, 
                      dbo.root_SERV_CALL.REPRESENTATIVE, dbo.root_SERV_CALL.COMPLETE_DATE_SCA
FROM         dbo.root_SERV_CALL INNER JOIN
                      dbo.root_SERIAL_EQUIP ON dbo.root_SERV_CALL.MODEL = dbo.root_SERIAL_EQUIP.MODEL AND 
                      dbo.root_SERV_CALL.SERIAL = dbo.root_SERIAL_EQUIP.SERIAL
WHERE     (dbo.root_SERV_CALL.OPEN_DATE_SCA > DATEADD(day, - 90, GETDATE()))
END

Open in new window

0
Comment
Question by:acardullo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
7 Comments
 
LVL 17

Assisted Solution

by:pssandhu
pssandhu earned 20 total points
ID: 24860217
Can you pelase specify your database product?
P.
0
 

Author Comment

by:acardullo
ID: 24869097
sql 2005
0
 

Author Comment

by:acardullo
ID: 24869112
I fixed it already.  just crated a function and call that in my sp.  thanks though
0
Increase Agility with Enabled Toolchains

Connect your existing build, deployment, management, monitoring, and collaboration platforms. From Puppet to Chef, HipChat to Slack, ServiceNow to JIRA, Splunk to New Relic and beyond, hand off data between systems to engage the right people.

Connect with xMatters.

 

Author Comment

by:acardullo
ID: 24869178
i have a parmeter now that has the amount of @bizdays for the period.  now i need to do the proper calculation on how many average calls each representative does per day

thanks
0
 

Accepted Solution

by:
acardullo earned 0 total points
ID: 24869184
This is my code now  wiht the call to the function giving the biz day value
set ANSI_NULLS ON
set QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author:		Anthony Cardullo
-- Create date: 07/15/09
-- Description:	Calculate Average Per day call completion per rep for last 90 days
-- EXEC[dbo].[usp.AverageCallPerdayPerRep90Days]
-- =============================================
ALTER PROCEDURE [dbo].[usp.AverageCallPerdayPerRep90Days]
 
	
	
AS
BEGIN
DECLARE 
	--@StartDate datetime,
	--@EndDate datetime,	
	@Count   int,
	@BizDays int
 
	-- SET NOCOUNT ON added to prevent extra result sets from
	-- interfering with SELECT statements.
	--SET @StartDate = DATEADD(day, - 90, GETDATE())
	--SET @EndDate = GETDATE()
	SET @BizDays = SUM(dbo.fhGetWorkingDaysWithoutWeekEnds (DATEADD(day, - 90, GETDATE()), GETDATE()))
	SET @Count = (SELECT DISTINCT COUNT( *) FROM dbo.root_SERV_CALL INNER JOIN
                      dbo.root_SERIAL_EQUIP ON dbo.root_SERV_CALL.MODEL = dbo.root_SERIAL_EQUIP.MODEL AND 
                      dbo.root_SERV_CALL.SERIAL = dbo.root_SERIAL_EQUIP.SERIAL)
--WHERE     (dbo.root_SERV_CALL.OPEN_DATE_SCA > DATEADD(day, - 90, GETDATE()))
	SET ROWCOUNT 0
	SET NOCOUNT ON;
 
    -- Insert statements for procedure here
	SELECT DISTINCT 
                      dbo.root_SERIAL_EQUIP.PROGRAM_TYPE, dbo.root_SERIAL_EQUIP.INSTALL_DATE_SEQ, dbo.root_SERV_CALL.CALL_ID, 
                      dbo.root_SERV_CALL.CALL_STATUS_SCA, dbo.root_SERV_CALL.CALL_TYPE, dbo.root_SERV_CALL.SYMPTOM_CODE, 
                      dbo.root_SERV_CALL.OPEN_DATE_SCA, dbo.root_SERV_CALL.MODEL, dbo.root_SERV_CALL.SERIAL, dbo.root_SERIAL_EQUIP.VENDOR, 
                      dbo.root_SERV_CALL.REPRESENTATIVE, dbo.root_SERV_CALL.COMPLETE_DATE_SCA, @BizDays, @Count
FROM         dbo.root_SERV_CALL INNER JOIN
                      dbo.root_SERIAL_EQUIP ON dbo.root_SERV_CALL.MODEL = dbo.root_SERIAL_EQUIP.MODEL AND 
                      dbo.root_SERV_CALL.SERIAL = dbo.root_SERIAL_EQUIP.SERIAL
WHERE     (dbo.root_SERV_CALL.OPEN_DATE_SCA > DATEADD(day, - 90, GETDATE()))
END

Open in new window

0
 

Author Comment

by:acardullo
ID: 24924000
CLosing question due to lack of interrest.
0
 

Author Comment

by:acardullo
ID: 24924011
No followup
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As they say in love and is true in SQL: you can sum some Data some of the time, but you can't always aggregate all Data all the time! Introduction: By the end of this Article it is my intention to bring the meaning and value of the above quote to…
If you find yourself in this situation “I have used SELECT DISTINCT but I’m getting duplicates” then I'm sorry to say you are using the wrong SQL technique as it only does one thing which is: produces whole rows that are unique. If the results you a…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

689 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question