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HP Proliant DL380 G4 Degraded Memory

Posted on 2009-07-15
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Last Modified: 2012-05-07
Server is issuing Correctable Memory Error messages; memory sub system is shown as being in a degraded state.  See screen capture.

Server is presently operational, but did crash overnight.

Thoughts as to a permanent "fix"?

Thanks in advance

Proliant-DL380-Degraded-Memory.jpg
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Question by:kboles101
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5 Comments
 
LVL 26

Accepted Solution

by:
lnkevin earned 500 total points
ID: 24862824
You can try to reseat the memory then update your firmware. If your memory is fail due to HW the only fix is replace. For now, reseat them and update firmware may do the trick.

K
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LVL 26

Expert Comment

by:lnkevin
ID: 24862849
To find out whether or not it's HW failure, run HW diagnostic and post the result on here. Here are the steps:
All Programs --> HP System Tools --> HP Insight Diagnostic....

K
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LVL 26

Expert Comment

by:lnkevin
ID: 24862892
Also, you can move your memory dimms from slot 1 and 2 to 5 and 6 to test whether or not the issue is on memory slot, not the dimms.

K
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Author Comment

by:kboles101
ID: 24863870
Thanks very much for comments K...did try to  re-seat....new DIMMS are en route...this is a production server...cannot perform any further work until the off / overnight hours...presently stable...should be resolved by early Fri.    
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Author Closing Comment

by:kboles101
ID: 31603753
Replaced with new DIMMS all is well!
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