Solved

Wireless card missing in Acer Aspire 7720

Posted on 2009-07-15
6
949 Views
Last Modified: 2013-11-17
We've just had a laptop back from repair (broken screen) the client used it for a couple of hours, then had trouble connecting to his wireless internet.
We've tried downloading & reinstalling drivers, however the device doesnt appear in device manager, either as a network device or any unknown item.
I've checked the card is physically present & grows warm with power on - so presumably functions ok, but doesnt appear on the software side at all.
The laptop is an Acer Aspire 7720, with an Internal Intel wireless device.
Any advice on how to locate the device in Vista much appreciated.

Thanks,
David.
0
Comment
Question by:rutlandict
  • 4
6 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 24860207
Check for a switch or key combination for turning it on. Also check the BIOS, there may also be an option there to turn it off.
0
 

Author Comment

by:rutlandict
ID: 24860811
Hi rindi,
There is a button to enable the wireless, however I just get a screen message "No Wireless Device", will check the BIOS now & let you know if i find anything!

Thanks
David.
0
 

Author Comment

by:rutlandict
ID: 24861312
Just checked the BIOS, very limited options, but no reference to any wireless beyond network booting!

So far the only other possible factor Ive identified is an expired copy of Norton Internet Security, which could be preventing internet access by LAN cable (I can connect locally only, not to the internet) but could this also be impacting the device recognition?

Thanks,
David.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 24863010
probably not.

It is possible that the internal wifi card is bad.

I would try rebooting without it, then shut down and put it back in.

If no go, try a USB wifi adapter to see if it works OK

I hope this helps !
0
 

Author Comment

by:rutlandict
ID: 24867058
Thanks SysExpert,
That was my feeling as well - hadn't dared to remove the card yet, but if its probably dead anyway will give it a go!

Thanks,
David
0
 

Author Closing Comment

by:rutlandict
ID: 31603764
Thanks SysExpert, turns out the internal card was faulty!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question