[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

IE Authentication Prompt, Pass-through authentication stops working

Posted on 2009-07-15
3
Medium Priority
?
614 Views
Last Modified: 2013-12-08
We use Business Portal 2.0 (built on Sharepoint 2.0) for our intranet.  We use pass-through authentication for the intranet.  

Through AD (2003) we enforce a 90-day password expiration policy.

On random machines (WinXP, IE7), when they have to reset their password, IE fails to register the change and the authentication prompt begins to pop-up every time they try to go to the intranet.  They can manually enter the credentials every time and it works, but we want the pass through authentication to work.

This does not seem to happen consistently across the network (e.g. not all IE7 users have this issue as far as we can assess).  

Our really lame workaround has been to uninstall IE and reinstall and that mostly works.  However, I have a machine on hand for which this is not resolving the issue.  

Can anyone give me pointers on where I can look to see if I can flush out the old password...Clearing the cache, cookies, temp internet files, etc., does not cut it?  

Thanks in advance for any feedback.
0
Comment
Question by:12handle
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 27

Accepted Solution

by:
Shaun Kline earned 1000 total points
ID: 24860487
On of the items we have found is that when a user is prompted, they click the "Save Password". On subsequent attempts to access the site, the saved password is used instead of the trying to re-authenticate against the network. Most users do not notice until they change their password, at which time the saved password is now incorrect. To remove the saved password, Go to the "User Accounts" control panel, switch to the Advanced Tab (it appears that you need administrator permissions to see this tab) and click the Manage Passwords button. From there, just remove any stored passwords listed for your site(s).
0
 
LVL 27

Expert Comment

by:Shaun Kline
ID: 24860519
If you do not see the Advanced tab mentioned above, try the following from the Run dialog box:
rundll32.exe keymgr.dll,KRShowKeyMgr
0
 

Author Closing Comment

by:12handle
ID: 31603792
Thank you very much.  Pretty obvious, but just couldn't make my brain look in that direction...wanted it to be something in IE.  You solved the issue right away, thank you very much.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Group policies can be applied selectively to specific devices with the help of groups. Utilising this, it is possible to phase-in group policies, over a period of time, by randomly adding non-members user or computers at a set interval, to a group f…
Wouldn't it be nice if objects in Active Directory automatically moved into the correct Organizational Units? This is what AutoAD aims to do and as a plus, it automatically creates Sites, Subnets, and Organizational Units.
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question