Link to home
Start Free TrialLog in
Avatar of 12handle
12handleFlag for United States of America

asked on

IE Authentication Prompt, Pass-through authentication stops working

We use Business Portal 2.0 (built on Sharepoint 2.0) for our intranet.  We use pass-through authentication for the intranet.  

Through AD (2003) we enforce a 90-day password expiration policy.

On random machines (WinXP, IE7), when they have to reset their password, IE fails to register the change and the authentication prompt begins to pop-up every time they try to go to the intranet.  They can manually enter the credentials every time and it works, but we want the pass through authentication to work.

This does not seem to happen consistently across the network (e.g. not all IE7 users have this issue as far as we can assess).  

Our really lame workaround has been to uninstall IE and reinstall and that mostly works.  However, I have a machine on hand for which this is not resolving the issue.  

Can anyone give me pointers on where I can look to see if I can flush out the old password...Clearing the cache, cookies, temp internet files, etc., does not cut it?  

Thanks in advance for any feedback.
ASKER CERTIFIED SOLUTION
Avatar of Shaun Kline
Shaun Kline
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
If you do not see the Advanced tab mentioned above, try the following from the Run dialog box:
rundll32.exe keymgr.dll,KRShowKeyMgr
Avatar of 12handle

ASKER

Thank you very much.  Pretty obvious, but just couldn't make my brain look in that direction...wanted it to be something in IE.  You solved the issue right away, thank you very much.