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Does the user's role has &quot;Go offline&quot; option checked? &nbsp;in CRM Settings - &gt;&nbsp;administration -&gt;&quot;Security roles&quot;. &nbsp;check &quot;sync to outlook&quot; is also checked. Also check if all the latest hotfix or rollup added to the user's laptop.<br />
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Let me know how u go after this
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Does the user's role has "Go offline" option checked?  in CRM Settings - > administration ->"Security roles".  check "sync to outlook" is also checked. Also check if all the latest hotfix or rollup added to the user's laptop.

Let me know how u go after this

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Yes, both are checked. &nbsp;We're using rollup 3, one of the add-ons we use is just now being tested against rollup 5, after which we'll likely install that. &nbsp;No others have this issue though.
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Yes, both are checked.  We're using rollup 3, one of the add-ons we use is just now being tested against rollup 5, after which we'll likely install that.  No others have this issue though.

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We have installed the offline client in Outlook for Microsoft Dynamics CRM 4.0 and on one user's computer, it does not allow us to modify the Local Data Groups because the save button is disabled / grey. &nbsp;Anyone know what causes this?<br />
<br />
Thanks,<br />
Len
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We have installed the offline client in Outlook for Microsoft Dynamics CRM 4.0 and on one user's computer, it does not allow us to modify the Local Data Groups because the save button is disabled / grey.  Anyone know what causes this?

Thanks,
Len

Cannot save Local Data Groups settings in Microsoft CRM Client for Outlook with Offline Access

Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization, including businesses, schools, interest-based user groups, clubs, charities, or governments. Services provided by enterprise software are typically business-oriented tools such as online shopping and online payment processing, interactive product catalogue, automated billing systems, security, enterprise content management, IT service management, customer relationship management (CRM), enterprise resource planning (ERP), business intelligence (BI), project management, human resource management (HR), manufacturing and supply chain management, enterprise application integration (EAI), and enterprise forms automation. Enterprise software is often available as a suite of customizable programs that require specialist capabilities.

Enterprise Software

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.