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reboot exchange, external receipients report that they get June emails from some of our users

Posted on 2009-07-15
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Last Modified: 2012-05-07
I did updates on our exchange 2003 server last night. I have a few reports of external people receiving emails from our users that were created in June and other reports of system undeliverable emails that they sent earlier in the day.

any ideas on this?

Bryce.

Here is an example notice. 3:18 is when she sent the email and in journaling it shows that it went. I reboot the server around 10:41PM and that is when the message is made. I know for a fact that she has permissions to send to this person; there are no blocks on any user to email people on the "outside".

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Your message did not reach some or all of the intended recipients.

      Subject:  Audit Committee Meeting - June Finances

      Sent:     7/9/2009 3:18 PM

The following recipient(s) could not be reached:

      'frit@sentiry.com' on 7/14/2009 10:41 PM

            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
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Question by:BryceRichert
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Accepted Solution

by:
E2KX earned 250 total points
ID: 24861227
Issue Can be cause By an anti-virus scaning the emails or The issue can be because of the Corrupt Temp Table,
Make sure your Server configured according to the following Article: http://support.microsoft.com/kb/823166 
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Assisted Solution

by:Suraj
Suraj earned 250 total points
ID: 24862972
install EXBPA Tool and run a health check.
you can get this on www.exbpa.com

check what errors show up
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Author Comment

by:BryceRichert
ID: 24863269
I am working on this. I will post back results.
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Expert Comment

by:Suraj
ID: 24863311
Ok great
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Author Comment

by:BryceRichert
ID: 25082363
health check checked out ok... can't continue on this issue because we are transitioning to 2007 next week anyways. thanks.
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Author Closing Comment

by:BryceRichert
ID: 31603825
Rebuilt and transitioned to Exchange 2007.
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