Solved

prompted with a logon to the MX record when opening a message frmo a user

Posted on 2009-07-15
5
209 Views
Last Modified: 2012-05-07
Dear Experts,

I have an issue that I can't figure out, it`s only happening with messages from one user.
It was happening before, but then issue went away, now it`s happening again.
When he sends an e-mail and I open a message whether it has or does not have the attachments I get a logon prompt to our MX Record Ex: MAIL.SERVER.COM
This also happens if I was to forward this message to somebody else. To make things worse it`s happening whether user sends an e-mail internally or externally....
We have Exchange 2003 Standard and user has Outlook 2003
Any help is greatly appreciated.
0
Comment
Question by:technomic
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 2

Author Comment

by:technomic
ID: 24861099
I will reset the user`s password to see if this resolves the issue...
0
 
LVL 27

Expert Comment

by:shauncroucher
ID: 24863272
Has he got images in his email, email signature? This sort of behaviour might occur if the image is a link to your mail server. Fine for user when they authenticate and link the image, not fine when they try sending it to non-authenticated users.

Shaun
0
 
LVL 2

Author Comment

by:technomic
ID: 24863457
he ha s a signature with a link to a company website, however it still acts up even for the internal users. User is out right now, i will reset his password when he is in the office and will also remove the signature....
0
 
LVL 27

Accepted Solution

by:
shauncroucher earned 500 total points
ID: 24864110
Well, do users need to login to get to the where the image is stored on the company website? If not, then this will not be it. Just a thought. Worth trying to remove the signature anyway, I have seen all kinds of strange things with user signatures.
0
 
LVL 2

Author Closing Comment

by:technomic
ID: 31603826
I think it was the signature, I modified it, there were no pictures posted anywhere... It stopped happening thought.
Thank you for the help.
0

Featured Post

Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In-place Upgrading Dirsync to Azure AD Connect
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question