willp2
asked on
Outlook 2007 synching folders but no messages
I have a user running Outlook 2007 against Exchange 2003. His Outlook is synching up the mailbox folders, but none of the content. The OST grows to the size of the mailbox and the synch happens folder by folder as you'd expect, taking time to download the contents but there is nothing in the folders, even contacts or calendar. There is no custom view or filter or anything like that. When I get properties and check the folder size, it shows 0kb, but again the OST's grow and it shows as downloading each folder.
I've rebuilt the OST several times, always same result.
Any ideas? Anyone?
Thanks!
I've rebuilt the OST several times, always same result.
Any ideas? Anyone?
Thanks!
Alvin Abraham
Make sure the emails are not being delivered to a PST>
ASKER
No its not going to a PST.
As I mentioned the OST actually grows. You even see it synching each folder pulling down several MB of messages, then nothing.
As I mentioned the OST actually grows. You even see it synching each folder pulling down several MB of messages, then nothing.
ASKER
Looks like it simply will not work in cached mode no matter what account I use. Tried another account and it didn't work either.
Also removed / reinstalled office and same result.
Also removed / reinstalled office and same result.
is it the same result when trying from another machine?
ASKER
No, its just this machine.
I would say delete the user profile on the OS and try it
ASKER
I've deleted everything I can think of. I even uninstalled Outlook, went in to the registy and deleted the profiles from there.
Start totall from scratch and same thing.
Start totall from scratch and same thing.
so when you try it from another machine it works fine?
ASKER
Yes, other machines are fine with the same accounts. No accounts work on this machine.
Strange:
I would try the following:
1) HKLM\SOFTWARE\POLICIES ... Save the key first (export it) ... remove the policies using Regedit ...
2) Try moving the computer account to a different OU.
I would try the following:
1) HKLM\SOFTWARE\POLICIES ... Save the key first (export it) ... remove the policies using Regedit ...
2) Try moving the computer account to a different OU.
ASKER
Well that sounded so right., but unfortunatly neither made a difference. Rebooted after the changes as well.
Can you compare what apps you have (firewalls,etc) with this computer and the ones that work?
Check your App event log for any clues.
Check your App event log for any clues.
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