Solved

VPN timing out  connecting to SBS 2003 R2 Standard

Posted on 2009-07-15
4
345 Views
Last Modified: 2012-05-07
Whenever someone connects to the SBS 2003 R2 Standard server, after a period of time (eg 45 mins) they lose connection. The users have also been complaining of occasionally being unable to save opened doc and xls files back to the server (file locked) which I suspect is a symptom of the main cause.

I can connect to the server via Remote Desktop for long periods of time without incident.

There's nothing in the event log to suggest anything is up other than a brief run of RASMAN 20209 errors at a totally differnet point in the day.

Is there a connection timeout setting I'm missing or could something else be causing the problem?
0
Comment
Question by:Dale303
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 7

Assisted Solution

by:clonga13
clonga13 earned 125 total points
ID: 24861800
In the RAS service, check under Remote Access Policies. Right Click the Microsoft connections and click Edit Profile. The timeout settings are there,
0
 

Author Comment

by:Dale303
ID: 24863414
Thanks for that. Well hidden I must say.

(Un)fortuantely, all looks normal there and nothing is ticked.

Is there anything else that might be causing the VPN to disconnect?

I did think it might have been the router having some sort of wobbly but the RD connection seems stable. Are VPN connections inherently more susceptable to router glitches or other connection issues?
0
 
LVL 7

Expert Comment

by:clonga13
ID: 24863613
I find VPN tunnels to be very reliable on their own. The only issues I come across is when there's an ISP issue, VPN needs a little help reestablishing. Does your server have ISA on it? It has it's own set of remote access policies that could be over riding the timeout settings. Is there a firewall between your server and the Internet?
0
 

Accepted Solution

by:
Dale303 earned 0 total points
ID: 25059578
I found a lot of issues with DHCP registrations, possibly due a corrupted database.

I  ran the "Change Server IP address" wizard and reentered the internal IP address which cleared up the issues with DHCP.  Since then VPN has been working fine too.

Thanks for helpinng me eliminate some possiblilities.
0

Featured Post

Webinar June 1st - Attacking Ransomware  

The global cyberattack that corrupted hundreds of thousands of computer systems on May 12th had a face, name, & price tag that we’ve seen all too often in recent years: Ransomware. With the stakes – and costs – of a ransomware attack higher than ever, is your business prepared ?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Juniper VPN devices are a popular alternative to using Cisco products. Last year I needed to set up an international site-to-site VPN over the Internet, but the client had high security requirements -- FIPS 140. What and Why of FIPS 140 Federa…
This is an article about my experiences with remote access to my clients (so that I may serve them) and eventually to my home office system via Radmin Remote Control. I have been using remote access for over 10 years and have been improving my metho…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question