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BES 5.0 Public Folders and Reconcile

Posted on 2009-07-15
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Last Modified: 2012-05-07
I have a few quick questions regarding BES 5.0 that I am having problems with. The two items I am having problems with are Public Folders and the Reconcile feature. I enabled the hard delete reconcile and also the reconcile in the IT policies, but for some reason if I delete an email out of my outlook it will not delete it off of my handheld. I think I have the security setup correctly for BES 5.0 and Exchange 2007. The other issue I am having is connecting to the public folders. I go into the Default configuration and select email and click on edit user and select the public folders I want synced& when I go through the prompts it looks like the setting went through, but for some reason if I go back the public folders are not checked. Any help would be greatly appreciated!!
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Question by:Ottertail
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7 Comments
 
LVL 15

Expert Comment

by:tntmax
ID: 24865917
For deleting, you have to set delete on both handheld and mailbox, this is an option on the blackberry in mail, under options. By default, it is handheld only.
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Author Comment

by:Ottertail
ID: 24870674
I have that option already turned on on the handheld and it still will not remove messages off of my handheld that i delete from outlook. Thanks for the response!
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Author Comment

by:Ottertail
ID: 24915933
I was able to get this to work... it was a permissions issue on the BES Admin account..
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Accepted Solution

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tntmax earned 1000 total points
ID: 24916416
Did it relate to the SendAs permission?
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Author Comment

by:Ottertail
ID: 24989789
nope... i already had the sendas permissions set for the account... it related to a couple settings for List contents and read properties under the user objects that I missed during the setup.
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LVL 15

Expert Comment

by:tntmax
ID: 24991399
What was the answer? Can you post it before closing the question? Thanks.
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Author Closing Comment

by:Ottertail
ID: 31640681
not a complete solution
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