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Outlook printing

Posted on 2009-07-15
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Last Modified: 2012-05-07
Hello,
I have a user that is using Window XP SP3 2003 office that is having issues printing emails. The fonts on the print are very small and the fonts are mostly set to default as well as Outlook settings are mostly set to default. Also when printing some of the headers are missing when the user prints as well. Word, PDF, etc print with no issue. We have renamed the user profile several times and we have also issued the user a differnt PC.

Thanks for your help.
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Question by:remcjr
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CptArAb earned 250 total points
ID: 24864100
Sounds like the good old IE7 issue to me, the fix use to be here:

http://support.microsoft.com/kb/931768/

but its been replaced. :-( All you need to do however is install the latest IE7 security updates. I had the same problem on a terminal server and the update fixed it.

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Author Comment

by:remcjr
ID: 24864215
Thanks, I will try that and let you know of the outcome.
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Author Closing Comment

by:remcjr
ID: 31603974
That did the trick after installing the updates printing is now ok
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