Solved

After disaster recovery testing, some Outlook Clients cant use MAPI for Exchange

Posted on 2009-07-15
2
170 Views
Last Modified: 2012-05-07
Following a procedure for testing exchange failover to a replicated server, my the domain computer account fo rmy exchange server was deleted.  Also the Exchange server was removed from the domain and rejoined.  Most of my clients are fine but some (almost all at one remote site with a separate functioning and replicating domain controller) cant use MAPI for exchange.  Anyone know how I can tell what might be wrong?
0
Comment
Question by:SMP123
2 Comments
 
LVL 11

Accepted Solution

by:
tmeunier earned 500 total points
ID: 24864639
Well, removing the machine from the domain and rejoining it, makes it appear as a different machine as it'll have a different SID, even though the IP address(es) and hostname are the same.  I would actually expect there to be some problems.  Delete and re-create the MAPI profile in control panel > mail on these workstations, and then you should be in.
0
 

Author Comment

by:SMP123
ID: 24864731
Yea I was uneasy with the procedure when I did it but was told that it has been successfully done in the past.  My gut tells me I have a computer account sid problem too.  It seems to me this procedure should really only go one way and not back again.  I am in the process of moving the small percentage of users having troubble onto another exchange server.  Interestingly though a reinstall of outlook does not resolve the problem.  
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In-place Upgrading Dirsync to Azure AD Connect
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question