Solved

After disaster recovery testing, some Outlook Clients cant use MAPI for Exchange

Posted on 2009-07-15
2
155 Views
Last Modified: 2012-05-07
Following a procedure for testing exchange failover to a replicated server, my the domain computer account fo rmy exchange server was deleted.  Also the Exchange server was removed from the domain and rejoined.  Most of my clients are fine but some (almost all at one remote site with a separate functioning and replicating domain controller) cant use MAPI for exchange.  Anyone know how I can tell what might be wrong?
0
Comment
Question by:SMP123
2 Comments
 
LVL 11

Accepted Solution

by:
tmeunier earned 500 total points
ID: 24864639
Well, removing the machine from the domain and rejoining it, makes it appear as a different machine as it'll have a different SID, even though the IP address(es) and hostname are the same.  I would actually expect there to be some problems.  Delete and re-create the MAPI profile in control panel > mail on these workstations, and then you should be in.
0
 

Author Comment

by:SMP123
ID: 24864731
Yea I was uneasy with the procedure when I did it but was told that it has been successfully done in the past.  My gut tells me I have a computer account sid problem too.  It seems to me this procedure should really only go one way and not back again.  I am in the process of moving the small percentage of users having troubble onto another exchange server.  Interestingly though a reinstall of outlook does not resolve the problem.  
0

Featured Post

Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now