dan_ward
asked on
After June 2009 updates Outlook 2007 Takes a Long Time to Close
Using Outlook 2007 running in Cached Exchange Mode.
Ever since installing the June 2009 MS updates, Outlook 2007 no longer closes in a timely manner. I was hoping that this would be resolved with July updates, but it has not. When a user closes Outlook, outlook.exe continues to run and you see a grayed out Outlook icon in the system tray with an X on it and the hard drive is pegged until outlook.exe finally does close. It varies from user to user on how long that outlook.exe will remain running after closing Outlook. I have seen anywhere from 10 seconds to 1-2 minutes.
Here is what I have tried:
1.Installed Office 2007 SP2
2.Completely reinstalled Office on existing machine (to 2007 SP2 level)
3.Tested on a fresh Windows / Office install
4.Disabled Add-Ins
5.Run .ost and .pst repair utilities
6.Run Office 2007 Diagnostics
Any ideas.
Thanks!
Ever since installing the June 2009 MS updates, Outlook 2007 no longer closes in a timely manner. I was hoping that this would be resolved with July updates, but it has not. When a user closes Outlook, outlook.exe continues to run and you see a grayed out Outlook icon in the system tray with an X on it and the hard drive is pegged until outlook.exe finally does close. It varies from user to user on how long that outlook.exe will remain running after closing Outlook. I have seen anywhere from 10 seconds to 1-2 minutes.
Here is what I have tried:
1.Installed Office 2007 SP2
2.Completely reinstalled Office on existing machine (to 2007 SP2 level)
3.Tested on a fresh Windows / Office install
4.Disabled Add-Ins
5.Run .ost and .pst repair utilities
6.Run Office 2007 Diagnostics
Any ideas.
Thanks!
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