Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


laptop warning for replacement battery

Posted on 2009-07-15
Medium Priority
Last Modified: 2013-12-11
I purchased a replacement battery for my hp pavilion zv 5000 laptop, and when I installed it I got this warning: "The system has detected an incorrect battery for this unit. Using the wrong battery will cause you to experience poor system performance and a possible system shutdown. To avoid further issues, please install the correct battery immediately." I am sure that this is the right battery, so have i gotten a bad battery or is there some way to get rid of this warning? thanks
Question by:eflowers25
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 34

Expert Comment

ID: 24865444
Is it an OEM HP battery or an aftermarket 3rd party brand?

Author Comment

ID: 24865462
It is an aftermarket 3rd party brand.
LVL 34

Expert Comment

ID: 24865489
This will happen on many laptops when you use a 3rd party battery as the system detects its not an oem battery, If ti works you'll probably be fine and the error will still be there as an annoyance.

Author Comment

ID: 24865535
It wont let me do anything else. It is there at start up, and I cant get it off the screen for the system to boot. I just discovered that if I unplug the power supply and restart it, the warning goes away, but as soon as i plug it back in, the warning comes back. So basically i just need to get a refund and buy an oem hp battery?
LVL 34

Accepted Solution

jamietoner earned 2000 total points
ID: 24865598
That's what I'd do.

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question