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laptop warning for replacement battery

Posted on 2009-07-15
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Last Modified: 2013-12-11
I purchased a replacement battery for my hp pavilion zv 5000 laptop, and when I installed it I got this warning: "The system has detected an incorrect battery for this unit. Using the wrong battery will cause you to experience poor system performance and a possible system shutdown. To avoid further issues, please install the correct battery immediately." I am sure that this is the right battery, so have i gotten a bad battery or is there some way to get rid of this warning? thanks
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Question by:eflowers25
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Expert Comment

by:jamietoner
ID: 24865444
Is it an OEM HP battery or an aftermarket 3rd party brand?
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Author Comment

by:eflowers25
ID: 24865462
It is an aftermarket 3rd party brand.
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Expert Comment

by:jamietoner
ID: 24865489
This will happen on many laptops when you use a 3rd party battery as the system detects its not an oem battery, If ti works you'll probably be fine and the error will still be there as an annoyance.
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Author Comment

by:eflowers25
ID: 24865535
It wont let me do anything else. It is there at start up, and I cant get it off the screen for the system to boot. I just discovered that if I unplug the power supply and restart it, the warning goes away, but as soon as i plug it back in, the warning comes back. So basically i just need to get a refund and buy an oem hp battery?
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jamietoner earned 2000 total points
ID: 24865598
That's what I'd do.
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