laptop warning for replacement battery

Posted on 2009-07-15
Medium Priority
Last Modified: 2013-12-11
I purchased a replacement battery for my hp pavilion zv 5000 laptop, and when I installed it I got this warning: "The system has detected an incorrect battery for this unit. Using the wrong battery will cause you to experience poor system performance and a possible system shutdown. To avoid further issues, please install the correct battery immediately." I am sure that this is the right battery, so have i gotten a bad battery or is there some way to get rid of this warning? thanks
Question by:eflowers25
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LVL 34

Expert Comment

ID: 24865444
Is it an OEM HP battery or an aftermarket 3rd party brand?

Author Comment

ID: 24865462
It is an aftermarket 3rd party brand.
LVL 34

Expert Comment

ID: 24865489
This will happen on many laptops when you use a 3rd party battery as the system detects its not an oem battery, If ti works you'll probably be fine and the error will still be there as an annoyance.

Author Comment

ID: 24865535
It wont let me do anything else. It is there at start up, and I cant get it off the screen for the system to boot. I just discovered that if I unplug the power supply and restart it, the warning goes away, but as soon as i plug it back in, the warning comes back. So basically i just need to get a refund and buy an oem hp battery?
LVL 34

Accepted Solution

jamietoner earned 2000 total points
ID: 24865598
That's what I'd do.

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