laptop warning for replacement battery

I purchased a replacement battery for my hp pavilion zv 5000 laptop, and when I installed it I got this warning: "The system has detected an incorrect battery for this unit. Using the wrong battery will cause you to experience poor system performance and a possible system shutdown. To avoid further issues, please install the correct battery immediately." I am sure that this is the right battery, so have i gotten a bad battery or is there some way to get rid of this warning? thanks
eflowers25Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jamietonerCommented:
Is it an OEM HP battery or an aftermarket 3rd party brand?
0
eflowers25Author Commented:
It is an aftermarket 3rd party brand.
0
jamietonerCommented:
This will happen on many laptops when you use a 3rd party battery as the system detects its not an oem battery, If ti works you'll probably be fine and the error will still be there as an annoyance.
0
eflowers25Author Commented:
It wont let me do anything else. It is there at start up, and I cant get it off the screen for the system to boot. I just discovered that if I unplug the power supply and restart it, the warning goes away, but as soon as i plug it back in, the warning comes back. So basically i just need to get a refund and buy an oem hp battery?
0
jamietonerCommented:
That's what I'd do.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Components

From novice to tech pro — start learning today.