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Attachments in Vista / Windows Mail and Windows Live mail
I'm trying to get mail clients working in a Vista SP2 32-bit machine. When trying to save attachments in either Windows Mail or Windows Live mail, it fails in both programs. In Windows Mail, attempting to open the attachment directly results in no response at all-- no error, no effect. Trying to save the attachment gives an error of "The command failed to execute." Attempting to save all attachments at once gives an error of "There was an error saving one or more of the attachments. Please check your free disk space and try again."
In Windows Live mail, opening the attachment directly also gives no effect. Trying to save attachments individually, after browsing to the save location, the attachment is not saved-- no error message. Attempting to save all attachments gives the error message "There was an error saving one or more of the attachments. Please check your free disk space and try again."
However, if I drag the attachment directly from the email to another folder, it is saved correctly.
I've checked and double-checked for malware, removed and reinstalled antivirus software (AVG Free 8.5), uninstalled and reinstalled IE8, checked Security setting in Windows Mail for attachment security, even removed and reinstalled Windows Live Mail, all with no effects.
In Windows Live mail, opening the attachment directly also gives no effect. Trying to save attachments individually, after browsing to the save location, the attachment is not saved-- no error message. Attempting to save all attachments gives the error message "There was an error saving one or more of the attachments. Please check your free disk space and try again."
However, if I drag the attachment directly from the email to another folder, it is saved correctly.
I've checked and double-checked for malware, removed and reinstalled antivirus software (AVG Free 8.5), uninstalled and reinstalled IE8, checked Security setting in Windows Mail for attachment security, even removed and reinstalled Windows Live Mail, all with no effects.
did the error start to happen after you did some windows updates?
ASKER
Unknown. The computer came into our office from one of our members, and she doesn't know. It's been "a month or so" since the problem was occurring, and she's unsure exactly what was happening when it started.
ASKER
Increasing points.
what attachments specifically? i had an issue with pdf's a while ago doing the same thing
ASKER
All attachments-- .pdf, .doc, .txt, .xlsx, .rtf, I've tried. None of them an be saved or opened.
ASKER CERTIFIED SOLUTION
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ASKER
That's what ended up being the solution, thank you.