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Sonicwall TZ180 STD and Netopia 3347

Posted on 2009-07-15
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Last Modified: 2013-12-14
I have a site to site vpn tunnel between two sites up and running. Issue is only one person from the remote office can use the S2S tunnel. Others have to use the GVC to get to the server. I have the Netopia setup to do the PPPoE. I have a Static Public IP on the WAN interface of the Netopia and the Sonicwall. I configured the Sonicwall to have remote access but can not connect to it.

If I put the Netopia in bridge mode will I be able to access from a remote session?
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Question by:dennisw511
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11 Comments
 
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Expert Comment

by:Christophermagee
ID: 24866916
I am a little confused by this querstion.

If the VPN is up and running you shouldn't have a problem.   Are the users gateways setup correctly?  They should be using the router on their end as the gateway to access the VPN tunnel. If remote management is turned on you should be connecting by the external address. If not if you are using the correct gateway on your machine you should be able to connect using the internal address.

Whats the GVC?

Hope this helps.
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Author Comment

by:dennisw511
ID: 24870587
The S2S tunnel works fine. But only one person can get to the mapped drive. If I try from another machine it doesn't work until I enable the Sonicwall Global VPN Client software. I should be able to get all the computers to just hit the mapped drive without the GVC software.
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Expert Comment

by:Christophermagee
ID: 24874765
Ok can you ping the computer with the mapped drive?  Try pinging the hostname then the ip address.  

OK so if you cant ping either typing this in cmd
route add  
For the router add which router is on their side internal address.  
If you can now ping the ip but not the hostname goto the hosts file   c:\windows\system32\drivers\etc\hosts  edit it with notepad and follow the example there add the ip of the mapped machine and the ip address.

Also if you want the route path to stay after a reboot add a -p switch  route add -p  
If that works, and you have a dhcp and/or dns server you can do it through them.
Let me know how it goes.

Do you have a DHCP and DNS server?
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Author Comment

by:dennisw511
ID: 24931142
I would like to resolve this issue on the routers instead of going around to the computers. There has to be away in the routers to make this work.
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Expert Comment

by:Christophermagee
ID: 24931559
Yes in my solution i asked to try it to see if it got it working. If it did and you have a dhcp or dns server you can do it for all machines through them.

Do you have a DHCP and a DNS server?  
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Expert Comment

by:Christophermagee
ID: 24931585
Also for me to assist you further I need more information on your network, how are the users connecting to the net???, is it through the S2S router or are they using a different gateway/router to go onto the net?   To me it sounds like there is a 2nd router in play which people are using as their gateway to get to the net which means you will have to configure a dhcp or dns server to enable them to use the second gateway or their hosts file.

However i am assuming alot of things, more information on the network layout would help me come up with an answer.

Regards

Chris
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Author Comment

by:dennisw511
ID: 24939018
The DHCP is coming from the sonicwall. The DNS is from the Netopia router. The WAN interface is on the same subnet as the LAN connection of the Netopia. We have 5 static ip addresses. Someone told me that the Netopia is not really a bridging router and that is the cause of the issue. Everyone is connecting to to the internet through the netopia.  Netopia > Sonicwall > Switch > computers
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Expert Comment

by:Christophermagee
ID: 24940282
Ok, could you still please try what i suggested.  I need to know if you can ping hostnames and IP addresses of the mapped drives computer. Also if it doesn't work by you manually entering the route path and the hostname if this comes alive.

Ok so both locations are using the netopia for the internet????    Shouldn't one location be using the Netopia and the other location using the Sonicwall?   Are the machines in the sonicwall location set to use the sonicwall as their gateway?

Also the whole point of a router is to connect 2 different subnets together which is what you are trying to do here, I wouldnt worry about bridging.




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Author Comment

by:dennisw511
ID: 24962859
I went into the host file and added the server and ip and it worked. Yes I have DHCP coming from the Sonicwall and the DNS is from the ISP.
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Accepted Solution

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Christophermagee earned 1000 total points
ID: 24966435
OK DNS from the ISP means you do not have a DNS server.

Thats your problem right there, if you had a DNS server you could just add a DNS entry to make every machine pick it up if it didn't do it automatically.  However without  a DNS server you are stuck with editing the hosts file. Or you could map the drive using the IP Address then the share name, however that looks ugly.

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Author Closing Comment

by:dennisw511
ID: 31604117
Also found out that the Sonicwall does support Netbois over VPN but this would cause more bandwidth usage. I will setup a policy for all computers to get an update hosts file.

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