Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2149
  • Last Modified:

Symantec Backup Exec 12.5 DLO: Can I restore a user deleted from AD?

We're using Symantec Backup Exec 12.5 DLO to backup users in our organization.

I realized that if a user is deleted from the Active Directory then the backup data is unrecoverable because of a key needed to decrypt the files being deleted as well.

Is there any way to restore the files of this user? Or if not is there a procedure I could follow to avoid this situation in the future? (like disabling encryption for that user only, just before he/she's deleted from AD)

- C.L.
0
fbmeit
Asked:
fbmeit
  • 3
  • 3
1 Solution
 
WimBartelsCommented:
Are you only using backup exec DLO ? or also BE for normal backup
BE has an Active directory client, who backs-up the AD
What version of BE are you using ?


Cheers,

Wim
0
 
fbmeitAuthor Commented:
I wouldn't want to restore users. We can't have all the users that leave the organization stay in the AD forever just for the backup server. I would like to know if there's any other way to go about it without being dependent on the AD domain account of each user.

As mentioned we use 12.5.
0
 
WimBartelsCommented:
anyway you should be able to retore to a different location
why are there doc on there PC's and not on central storage

Cheers Wim
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
fbmeitAuthor Commented:
All data are stored on the server. We don't use the users' desktop to store backup files. We've got the encryption for storage enabled

This post can clear things up:
http://www.symantec.com/connect/forums/anyone-knows-how-restore-deleted-users-dlo-backup

I don't mind losing this one user's data. I was wondering if this can be avoided in the future in any way
0
 
WimBartelsCommented:
can't you just restore the users data to a differrent location ( afolder on your server) before deleting the user ?

Cheers


Wim
0
 
aqtechCommented:
I am not sure about 12.0 as we are using 12.5, but you can check if the following works for you

go to Restore System State - -> Active Directory --> DC=XYZ --> OU (go to the user OU) and then you can restore the user
0
 
fbmeitAuthor Commented:
I guess restoring the user's data before we delete it from AD is the way to go. The only disadvantage is that we'll have to manually encrypt the data using third-party software.

Based on my findings and your answers I'm guessing that after the user is deleted the data can no longer be recovered unless first restore the user in AD (which I haven't tested yet)

Thank you for your help Wim
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now