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Multiple Ordner

Posted on 2009-07-15
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Last Modified: 2012-05-07
Hi All,

Please have a look at the file I inserted. I have a normal mailbox and an archive but there are 3 more mailbox as well which contain the very same data then the normal mailbox.
How could I remove the redundant mailboxes?

I can't close it because the option is inactive.

Thanks,

Outlook-Pers-nliche-Ordner.doc
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Question by:attila01
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Expert Comment

by:apache09
ID: 24875898
Looks like you need to check what version of Outlook / Office you are using and make sure you have the latest Service Pack Installed:

Outlook / Office 2003
http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

Outlook / Office 2007
http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&displaylang=en

If you dont have the latest SP installed, install it and check again.
If there are still listed, try to close them after you have installed the service pack.

If you are using Office 2007
Go to
Tools>Account Settings>Data Files
Select the Personal Folder(s) and choose remove

If it wont allow you to remove them, close Outlook and re-open using
Start>Run>outlook.exe /safe

Then try it again

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Author Comment

by:attila01
ID: 24876453
Hi,

I thought I get a quick  answer to this question because it doesn't looks so difficult for experts.
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Author Comment

by:attila01
ID: 24876515
I didn't see that you've already given me an answer.

I have Ofiice 2003 with SP3 and Outlook 2003
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Accepted Solution

by:
attila01 earned 0 total points
ID: 25334423
I found an option called "Datendateiverwaltung" and if I open it I can remove the folders I don1t need.
The option is to see if I close all Ordner on the left hand site.
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