Solved

Replacing RAM on an HP Smart Array P800 controller cache module.

Posted on 2009-07-16
4
2,327 Views
Last Modified: 2013-11-14
Hello Everyone,

I have an HP Proliant DL185 G5 storage server with some trouble on the Array Controller. It is a Smart Array P800 controller with a battery backed 512mb Cache module.

When I open up the array configuration utility (ACU) i get the following error message:

"An unrecoverable ECC error occured when trying to read data from the array accelerators's memory. Array accelerator operations are permanently disabled."

My question is then, is it possible to simply replace the RAM block on the Array Accelerator and what sort of RAM would I then have to replace it with?

Thanks

/L
0
Comment
Question by:lithargoel
  • 2
  • 2
4 Comments
 
LVL 55

Expert Comment

by:andyalder
ID: 24868069
HP's website is playing tricks again and can't get at the DL180 maintenance service guide, however same controller used on Integrity so removal proceedure can be found here -  http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01609699/c01609699.pdf

Don't have the spare part number of the cache module though, and anyway isn't it still under 3 years warranty?
0
 

Author Comment

by:lithargoel
ID: 24932855
Well I know how to replace the whole cache module, but seeing as I do not have one of those I was inquiring as to if it was possible to replace on the RAM on it?

0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
ID: 24932885
If you have a surface-mount rework station then yes, you can replace individual RAM chips, if not you have to replace the whole module.
0
 

Author Closing Comment

by:lithargoel
ID: 31604142
As our company couldn't find any reference to the BBCM anywhere, or how to order it, we ended up purchasing a new P800 controller. We will experiment on the broken one and see if we can make it work in a spare server.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
AWS Glacier is Amazons cheapest storage option and is their answer to a ‘Cold’ storage service.  Customers primarily use this service for archival purposes and storage of infrastructure backups.  Its unlimited storage potential and low storage cost …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now