?
Solved

selecting "reply" to an Outlook 2000 e-mail very slow

Posted on 2009-07-16
7
Medium Priority
?
197 Views
Last Modified: 2012-05-07
We have a single XP Pro SP3 Workstation connected to the internet via broadband. We use a POP3 connection for mail. We are using Outlook 2000, and when we select reply to a mail message, it takes 30 to 40 seconds to bring up the reply window.
We have tried to compact the mailbox, which is around 376Mb in size, we have detected and repaired, but this has not helped.
This was working OK prior to a holiday, and we now have XP SP3 and IE8 installed. Not sure whether this is relevant, but they are changes that have recently happened. (Automatic updates enabled).
Anyone got any suggestions.
0
Comment
Question by:nigelbeatson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 4

Expert Comment

by:solomonacquah
ID: 24874813
Are you using MS Word as your email editor? If so try disabling it.
0
 

Author Comment

by:nigelbeatson
ID: 24877036
No, just the standard Outklook HTML product.
Any other ideas?
0
 
LVL 4

Expert Comment

by:solomonacquah
ID: 24881207
trying running outlook in safe mode. Or did I mention that already.

start>>run>>outlook.exe /safe
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:nigelbeatson
ID: 24893818
OK, I will try that, but if it does improve the speed, what will that tell us?
0
 

Author Comment

by:nigelbeatson
ID: 24913316
Ok, we have tried it in safe mode, and it works perfectly. What does this tell us and what do we need to do?
Please advise.
0
 
LVL 4

Accepted Solution

by:
solomonacquah earned 1500 total points
ID: 24916789
Safe mode disables all outlook 3rd party addins so are you running and special templates, addins, etc.
0
 

Author Comment

by:nigelbeatson
ID: 24920408
Not that I am aware of. It was working OK prior to holidays and then on returning it ran slow. Is there any way of checking what is running and turning them off till we find the culprit?
Please advise.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question