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Printer Issues - Printing blank page after print out

Posted on 2009-07-16
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Last Modified: 2013-12-15
Hello,

We are currently experiencing a problem where we have a HP Laser Jet 9050 that when a user prints emails to the device it prints the email then it is followed by a blank page.  This is happening for all users that print to this device.  The printer is networked and on a new print server, the printer itself is using a HP LASERJET PCL 5e driver like all the other 9050's that we have but the problem is only happening with this one printer.

I am leaning towards it being a driver issue but don't really want to go down that road until all other avenues have been explored.  Any assistance on this matter would be greatly appreciated.
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Question by:MourantSD
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2 Comments
 
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CyberLex earned 500 total points
ID: 24876957
yes, there is a "supress blank pages" option in the 9050. From the panel or the webserver of the device find the menu - configure device - printing submenu - pcl submenu - supress blank pages = yes (default is off).

cheers
Lex
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by:MourantSD
ID: 24877133
CyberLex:

Worked like a charm.  Thank you for your assistance.
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