MourantSD
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Printer Issues - Printing blank page after print out
Hello,
We are currently experiencing a problem where we have a HP Laser Jet 9050 that when a user prints emails to the device it prints the email then it is followed by a blank page. This is happening for all users that print to this device. The printer is networked and on a new print server, the printer itself is using a HP LASERJET PCL 5e driver like all the other 9050's that we have but the problem is only happening with this one printer.
I am leaning towards it being a driver issue but don't really want to go down that road until all other avenues have been explored. Any assistance on this matter would be greatly appreciated.
We are currently experiencing a problem where we have a HP Laser Jet 9050 that when a user prints emails to the device it prints the email then it is followed by a blank page. This is happening for all users that print to this device. The printer is networked and on a new print server, the printer itself is using a HP LASERJET PCL 5e driver like all the other 9050's that we have but the problem is only happening with this one printer.
I am leaning towards it being a driver issue but don't really want to go down that road until all other avenues have been explored. Any assistance on this matter would be greatly appreciated.
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Worked like a charm. Thank you for your assistance.