Solved

Printer Issues - Printing blank page after print out

Posted on 2009-07-16
2
1,005 Views
Last Modified: 2013-12-15
Hello,

We are currently experiencing a problem where we have a HP Laser Jet 9050 that when a user prints emails to the device it prints the email then it is followed by a blank page.  This is happening for all users that print to this device.  The printer is networked and on a new print server, the printer itself is using a HP LASERJET PCL 5e driver like all the other 9050's that we have but the problem is only happening with this one printer.

I am leaning towards it being a driver issue but don't really want to go down that road until all other avenues have been explored.  Any assistance on this matter would be greatly appreciated.
0
Comment
Question by:MourantSD
2 Comments
 
LVL 9

Accepted Solution

by:
CyberLex earned 500 total points
ID: 24876957
yes, there is a "supress blank pages" option in the 9050. From the panel or the webserver of the device find the menu - configure device - printing submenu - pcl submenu - supress blank pages = yes (default is off).

cheers
Lex
0
 

Author Comment

by:MourantSD
ID: 24877133
CyberLex:

Worked like a charm.  Thank you for your assistance.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now