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SELECT Invoice.WrittenBy AS [INS Rep], [Invoice Line Detail-View].CustomerName AS Customer, Invoice.SONumber AS [Order], [Invoice Line Detail-View].Item, [Invoice Line].DateRequired AS [Required Date], [Invoice Line].DatePromised, Invoice.DateShipped, [DatePromised]-[DateShipped] AS Expr1
FROM ([Invoice Line Detail-View] LEFT JOIN [Invoice Line] ON ([Invoice Line Detail-View].InvoiceNumber = [Invoice Line].InvoiceNumber) AND ([Invoice Line Detail-View].InvoiceLineNumber = [Invoice Line].InvoiceLineNumber)) LEFT JOIN Invoice ON [Invoice Line Detail-View].InvoiceNumber = Invoice.InvoiceNumber
WHERE (((Invoice.WrittenBy)="RIC WETHERBEE") AND (([Invoice Line Detail-View].CustomerName)<>"Dwight Long") AND (([Invoice Line Detail-View].Item)<>"MISCELLANOUS" And ([Invoice Line Detail-View].Item)<>"Jill Boski") AND ((Invoice.DateShipped)>=#1/1/2009# And (Invoice.DateShipped)<=#3/31/2009#) AND ((Invoice.InvoiceType)="SHIP"));
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The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.
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