Solved

Cannot access exchange mailbox locally

Posted on 2009-07-16
1
257 Views
Last Modified: 2012-05-07
So I have about 30 users connecting to an exchange server. All the emails are stored within the exchange file store. We are getting this error on send and receive.

"exchange server reported error 0x8004011d the server is not available. Contact your administrator"

On a few workstations I removed the profile, re-added the account, opened Outlook and when I clicked on the exchange mailbox I got this error.

"the specidifed default store could not be opened. Please make sure you can access your default store and try again"

So I ran detect and it didnt get me an further than I was before.
How do I check to see if my exchange server is running? I got on the server and everything seems normal.
0
Comment
Question by:cnl83
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 24870053
Your services may not be running, or the store may have dismounted.
Click on Start, run (type) services.msc (enter)
Click on the Startup Type column heading to sort the automatic items to the top of the list.
Look down the list of automatic items and look to see if they are started.  If they are not, right click on the service and choose start.
Ignore performance logs & alerts - it never starts.
If all Automatic items are started then try again.
If still no joy with exchange, click on Start, Programs, Microsoft Exchange, System Manager.
Expand Servers, Expand Your Server, Expand First Storage Group.  Here wou will see the mailstores.
If you right-click on one of the Mailstores and look in the list for Mount Store - if it is there, the storre is dismounted, so select Mount Store.  If it is not in hte list, then the store is mounted.
Repeat the above for any other mail stores you might have.
Hopefully if the services are started and the store is mounted, your users should be able to connect to their mailboxes.
If not, please report back with any further info.
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question