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Computer would not boot after latest (7/15/09)  autoupdate

Posted on 2009-07-16
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Last Modified: 2012-05-07
1. left computer completing an auto MS update the eveing of 7/15/09
2. Computer would not boot today.
3. Switch to last successful boot and system launched OK.
4. Are other users experiencing the same problem?
5. Is this a harbinger of future problems?
6. Is there any action I should take now?
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Question by:APLUSER2
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6 Comments
 
LVL 3

Accepted Solution

by:
mojopojo earned 500 total points
ID: 24875132
REMEMBER: BEFORE DOING ANYTHING (like this maintenance or a service pack update) BACKUP ALL OF YOUR CRUCIAL DATA!!!!

THEN, I would dump your temps and clean your system. Best way I have used for a couple of years now (both Win XP and Vista) is a free app called "Cleanup!"

http://www.stevengould.org/index.php?Itemid=69&id=15&option=com_content&task=view

After that I would make sure that you don't have a virus or spyware on that PC.

My favorite tool to run for a good sweep and to clean the registry is "Combofix". It has saved my users PCs at least a dozen times and is also a free utility.

Download and complete guide here: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

I would then clean the registry with something safe and simple (and free) like CCleaner. Use the registry tool to fix any non-spyware or virus related registry issues:

CCLeaner:  http://www.ccleaner.com/download

After all that you should make very sure you don't have a virus and that your PC is protected with an up to date AV app like AVG Free. If you don't have any current AV, then download and install AVG Free here:

http://free.avg.com/

Run a full scan on your PC.

You may also want to ensure you have the latest drivers or that none of your current drivers are corrupt, as well has having the latest BIOS for your motherboard. Those you will have to download from the manufacturers website (Dell, HP, etc...).

That's about as clean and safe as you can be. Unless there is physical corruption on your hard drive. If you suspect that there may be bad sectors on your HD then run the Windows tool "CHKDSK" at the command line. It will scan for bad sectors, attempt to retrieve any data on them, mark them and then never use them again.

To run check disk go to Start > Run > type CMD > in the dos window that opens, at the command line type "CHKDSK /fix" (no quotes).  Then follow the prompts.

That is about it.

REMEMBER: BEFORE DOING ANYTHING (like this maintenance or a service pack update) BACKUP ALL OF YOUR CRUCIAL DATA!!!!

Nothing could be more important than that backup (to other media like a USB Drive or DVD.

Also, many of the tools I suggested are free, but people put a lot of time into creating them to help everyone else out there. Those designers deserve more than credit and they all accept donations. It's good karma to drop them something through PayPal if they help you out.

Good luck.

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Author Comment

by:APLUSER2
ID: 24880203
Greate response. Much better (i.e. more) than I expected. Thanks
0
 
LVL 3

Expert Comment

by:mojopojo
ID: 24880575
If everything works out, don't forget to come back and close the questio (accept answer, award points and grade). Good luck and remember to BACKUP your data before you do anything.
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Author Comment

by:APLUSER2
ID: 25051935
Well I must be doing something wrong.
I have accept mojpoj reponse several days ago but now I can get the damn question close.  Please, Please close this question. I am spending mut too much of my time try to field the notice'oYOu have go an open question!!!!

I could not find a 'CONTACT' us button. Might be one but I could not find it.

You would be safe to assume that I am not a 'happy camper'

Suggest you have a button that pops up the form
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