Solved

BLACKBERRY PROBLEMS

Posted on 2009-07-16
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Last Modified: 2012-07-20
2 PROBLEMS:
A] WHEN I START THE PHONE I RECEIVE THE MESSAGE: '' UNCAUGHT EXCEPTION: JAVA.LANG.NULLPOINTEREXCEPTION''

B] THE CALL LIST IS ''FROZEN'': THE LIST CAN NEITHER DELETED OR UPDATED WITH NEW CALLS. WHENEVER I TRY TO DELETE AN ENTRY I RECEIVE THE MESSAGE ''UNCAUGHT EXCEPTION: INDEX 12>= 12''
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Question by:arborsd
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3 Comments
 
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by:laguayoiii
ID: 24871355
Looks like a WIPE would be in your best interest. (Hard Reset)
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Author Comment

by:arborsd
ID: 24871475
THANK YOU FOR THE SOLUTION.
HOW SHOULD I MAKE HARD RESET?
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Accepted Solution

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laguayoiii earned 500 total points
ID: 24871501
1. On the handheld, click the Options icon.
2. In the Options screen, click Security.
3. Click the trackwheel and select Wipe Handheld.
4. Click Continue.
5. Type blackberry. All the data on the handheld is erased.

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