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Windows 2008 remote control session failed

Posted on 2009-07-16
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Last Modified: 2014-06-04
I have a windows 2008 server. I tried to shadow a user session and I get Session (ID X) remote control failed.

Both users are adminstrators on this server.
Steps to recreate problem.
mstsc to the server
in Task Manager click Users Tab
Right click user and select Remote Control.

Thanks
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Question by:banborj
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by:Jay_Jay70
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can you remote in if you use the terminal services manager?
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BobySteel earned 125 total points
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You should start taskmanager throught "Run as administrator"
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by:banborj
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thanks
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by:JKJK
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This didn't work for me.
Any other tricks up someones sleeve?
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by:Djrmenace
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Same here,

Try this if you havent:
In group policy set up this setting appropriately:
Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Terminal Services\
named:
"Set rules for remote control of Terminal Services user sessions"
(possibly under a "connections" sub folder)

I am still stuck with this issue though as that did not help iether. Still getting "Remote control failed" with no error code :( (Server 2008 environment (SBS))

DJ.
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by:JKJK
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Fixed it by using a mmc console ... but i don't remember what it's called. I'll get back to you!
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by:Djrmenace
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Wholey crap, waiting with baited breath :p
seriously
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by:paktolus
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anything on this having the same issue
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by:jbanbor
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start Remote Desktop Services Manager with "Run As admin" - once this is done you will be able to controll session.
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by:Timmeh
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Also, make sure you don't have the option "use all monitors for the remote session" checked!
I have two monitors and had this checked and had these problems.
My collegae (same admin rights) didn't have this box checked and had no problems at all.
Unchecked the box and the problems were over.
Probably because the users I want to remotely control only have 1 monitor, it somehow get confused.
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