A while back*, we discovered that VMWare only supports USB 1.1 - fair enough. We enabled a backup proxy, and all is good once again. However, we have a new wrinkle:
The Serial port on the same server died (mysteriously) leaving us "out of touch" with the (door) Access Control Systems. VMWare tells us (from the XP box's window) that it's sending data to the port, but the port just isn't functioning any longer.
So we decided to replace the port - no good, nobody makes that particular part for that particular (Dell) server any more --- so maybe we can employ a USB-to-Serial solution? Radio Shack sells 'em, so we got one, plugged it in.
And that's as far as it's gone. Naturally, while we've been debugging this issue, Access Card change requests have been backing up. So pressure is building.
Previously, I just redirected/configured the existing serial port in the VMX file - I figure that will still work, but I need for VMWare to see the device first, and figure out which device that is in /dev/usb/??? to make it all work.
If the USB-Serial interface is already "happy", I don't know how to tell: I cannot access it - and I'll claim ignorance if it will help. I just don't know what to do, how to tell if it's being seen, and if not, how to *make* it "get seen" so we can resolve this issue and move forward.
Help! For the last year, everything has run absolutely fine! I'm not sure where to run with this...
Thank you for your time and trouble!
* A while back = http://www.experts-exchange.com/Software/VMWare/Q_23560672.html?sfQueryTermInfo=1+mount+usb