In our company, we have a team of sales people that utilize Microsoft Dynamics CRM 4.0 to keep records of relations with clients and to store contact info. All the sales people have CRM for Outlook for laptops with offline use installed on their laptops. When they sync Outlook to CRM, it seems that not all contact info transfers. For example, the Parent Customer field sometimes doesn't go over or sometimes a phone number.
Any help would be great!