Vista won't install.  Gets a blue screen

J.R. Sitman
J.R. Sitman used Ask the Experts™
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I currently have Vista Ultimate installed and I have several problems (too many to list) so I was going to do a fresh install and format the drive.  I first tried it with my copy of Vista Business Upgrade Cd, then Vista Ultimate Upgrade CD.  When the install starts for either version, it states the the upgrade is disabled and I need to do a custom install.  When I choose this and accept the agreement, it goes to blue screen.  Windows has detected a problem and has shut down your computer.  What is going on?
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LeeTutorretired
Top Expert 2009

Commented:
This tutorial at the Vistax64 forums might be your answer:

http://www.vistax64.com/vista-installation-setup/61428-vista-upgrade-blue-screen.html
J.R. SitmanIT Director

Author

Commented:
Don't think it's related.  I get "Worker thread returned at bad IRQL"

I thought I had a good idea and would firs install XP SP2.  Well it also fails, so it isn't a Vista problem.
LeeTutorretired
Top Expert 2009

Commented:
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J.R. SitmanIT Director

Author

Commented:
I'll do some reading
Hi - I would suggest that you wipe the ENTIRE HDD before the next XP installation. Use Killdisk to wipe; use product like IbmBurn to burn  KillDisk bootable ISO CD.
KillDisk - http://www.killdisk.com/downloadfree.htm
ImgBurn  - http://www.imgburn.com/index.php?act=download
MS info on dual boot setups -  
http://windowshelp.microsoft.com/Windows/en-US/Help/00d076cd-6e10-42d6-a4ef-de55d9f4c0201033.mspx
http://windowshelp.microsoft.com/Windows/en-US/Help/8572be9b-8580-49f7-9719-b3a4c42749fe1033.mspx
Are you sure that the XP CD, Vista upgrade DVDs are genuine Microsoft products (Microsoft burned the CD/ DVDs - not a 3rd party)?  
Regards. . .
jcgriff2
Top Expert 2013

Commented:
you can have bad hardware too; you can check it by running from a live Knoppix CD :
ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.0.1CD-2009-02-08-EN.iso
J.R. SitmanIT Director

Author

Commented:
to nobus:
I downloaded the iso, but there are no instructions on what to do.  Do I burn it to CD and boot from it or what?
To burn Knoppix, please take a look at my post - ImgBurn.  I use it daily to burn OS ISOs.
I recommend that you use a CD-R or DVD-R.
Sorry, noticed the rest of your question. . . after ImgBurn burns it then verifies it, boot up with the Knoppix CD and for now, don't install it - make the selection to continue boot from the CD/ DVD only; You may have to change BIOS settings to point the system to read the CD/ DVD 1st.
J.R. SitmanIT Director

Author

Commented:
to modus operandi, thanks,  To icgriff2, I'll try now.

Commented:
Vista creates partion (especially if larger than 32GB) which sometimes XP cannot boot from. So if you have partition, probably you cannot install XP onto it. Try to remove partition from XP insller and re-create it.
If Vista cannot install there are two possibilities:
- you've added poorly written drivers
- your hardware doesn't work properly
J.R. SitmanIT Director

Author

Commented:
to igriff2:
When knoppix loads, what next.  I don't see any instructions or commands to have it test the hardware.

Thanks
Top Expert 2013

Commented:
you won't see any, if it boots ok, and you can acces your disk normally, your hardware seems fine, and your problem is software (the install cd's?)
can you try another one?
J.R. SitmanIT Director

Author

Commented:
I tried both Business and Ultimate and XP all get the same results.
Top Expert 2013

Commented:
and you could use  Knoppix without problems?   weird
but maybe you are doing something wrong i realise.
the UPGRADE versions can only be installed when an OS is installed, you can't install it directly.
Was that whtat you were trying ?
J.R. SitmanIT Director

Author

Commented:
Yes, that's what I was doing, however, the choice it gave me was for a "new install" so why would it fail.  Also why would XP fail with the same error.
J.R. SitmanIT Director

Author

Commented:
Also I respectfully disagree, because I bought a new HD 2 months ago and was able to install the Ultimate upgrade CD.
Top Expert 2013

Commented:
XP must go on the HDD before Vista; however, if Vista is an upgrade from XP, I would wipe the HDD with KillDisk, then perform a clean install with the Vista upgrade DVD.
1/2-way down is the "Clean Install" vs. Upgrade-in-place" - http://www.microsoft.com/windows/windows-vista/get/upgrade-your-pc-options.aspx
If you have tried to install XP after Vista, it is over & you must wipe the drive with KillDisk.  An "inferior" OS (XP) cannot be installed after the installation of a "superior" OS - Vista (these are not my words - inferior/ superior).
As nobus asked - activation & validation?  Is it possible that the XP &/or Vista are still being used on another system or were recently activated/validated after an install -- making MS Genuine Advantage think your product key code is still being used?
One way that I know of to break the stalemate - download Windows Server 2008 trial - initial 60 days, renewable to 240 days.  It is the same build as Vista SP1 and now SP2.  In fact, the same SP2 update file is used for both.  This would get you through the New Year.  I think it is worth the try - but you will of course make that decision.  Kill Disk must be used first.
http://www.microsoft.com/windowsserver2008/en/us/trial-software.aspx
 
J.R. SitmanIT Director

Author

Commented:
I think icgriff2's last post is the way I'm going to go.  I'll get back to you.  Thanks for all the help.
J.R. SitmanIT Director

Author

Commented:
Using killdisk and then changing the bios on the drives to only see SATA to see SATA and IDE, solved the problem.

Thanks

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