How to set windows mobile hotmail account to use custom send/reply to address

Fritch84
Fritch84 used Ask the Experts™
on
Hi people smarter than me :)

Let me start with a quick back story to fill you in.  My boss' blackberry recently had a volume key hardware failure, which had to be sent away for repair.  This is a pain because he uses the BIS service to push through his exchange emails which he uses constantly.  As a temporary replacement handset our service provider gave us a Samsung i617t, which runs Windows Mobile 6.1.  Now I'm trying to configure his emails correctly using a newly set up Windows Hotmail/Live account that automatically syncs/pushes through emails to the handset, which I managed to forward from his exchange account in AD/Delivery Options etc. no worries.  

My problem is that after setting the 'reply to address' and 'send address' in the Hotmail settings they're not filtering through to the handset :( For the life of me I can't see an option to change it on the handset either.  Does anyone know if there is an option hidden away somewhere or a different solution to the present temporary hotmail account that will push through emails straight away that I configure to have the same send address as his work email?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Expert of the Quarter 2009
Expert of the Year 2009

Commented:
Which version of Exchange are you using?
If you are using Exchange 2003 then why are you not using ActiveSync to sync the email to the device directly, rather than a forward?

Simon.

Author

Commented:
I'm sorry I didn't see your reply Simon.  We are using exchange 2003 - I tried using ActiveSync but wasn't aware that it could 'push' the emails out to the mobile device ad-hoc.  Maybe I had set the server address set up incorrectly? Do you need to put the servers OWA address in for this work? I previously just tried the [servername].[FQDN].[local] and it would only 'sync' when physically connected to the PC.

My boss has been overseas so I can't just try this out now unfortunately but I'll most certainly give it another try when he gets back (provided his blackberry doesn't arrive back from repairs before then.)
Expert of the Quarter 2009
Expert of the Year 2009

Commented:
Anything .local isn't going to work because that doesn't resolve on the internet.
You need to have the server exposed to the internet with a public name - mail.example.com - ideally with a commercial SSL certificate in place. If you already have OWA with a commercial SSL certificate then you are almost there.

Simon.

Author

Commented:
Wow prompt reply thx again! Just a couple of things to clarify:

1. We don't have a commerical SSL certificate - is there no way to install/trust the windows certificate (similarly to PC access for OWA)? Really find it hard to justify buying this as he'll get his blackberry back next week anyway.

2. In the server address field when configuring the ActiveSync you simply put 'mail.server.com' no '/exchange'?
Expert of the Quarter 2009
Expert of the Year 2009
Commented:
Are you not using OWA at all then?
Getting ActiveSync to work with the self generated certificate is a pain. Most of the time it doesn't work because you cannot install the certificate in to the device. When you can buy SSL certificates for US$30/year, it doesn't seem worth the hassle.
The SSL certificate will protect not only ActiveSync, but OWA, OMA and RPC over HTTPS.

The host name has no / anything, either at the start or the end.

Simon.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial