There are currently no logon service available to service the logon request

Hendrik Wiese
Hendrik Wiese used Ask the Experts™
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Hi,

We have got a problem where only machines that is not connected to the domain get the following error when trying to log in: "There are currently no logon service available to service the logon request". But as soon as they connect their machines to the network everything is fine again. This is a problem because we have got alot of users that work from home from time to time.

And even worse the administrator password on the machines are disabled so you cannot even try and solve it by logging in with the local admin account.

We had the "Conficker" worm on our network and after solving the worm issue this started happening. I suspect that there should be some registery key that one can change to avoid this from happening, just not quite sure what or where to begin.

We are running Server 2003 SP2, and this is happening on all machines running XP and Vista.

Any help would be greatly appreciated.
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Commented:
Hi there, sounds like the machine isn't caching logons, which may have been down to the conficker fix.

The reg key to set is here : http://support.microsoft.com/kb/172931

But you can also apply a GPO setting:

Computer Config > Windows Settings > Security Settings > Security Options > "Interactive logon: Number of previous logons to cache (in case domain controller is not available).

This policy sets the same reg value as in the article linked.
Hendrik WieseInformation Security Manager

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Commented:
Got it fixed before I read your article, but you are right on the button, so I will award you the points
Hendrik WieseInformation Security Manager

Author

Commented:
No do you know of a way to fix this using command prompt before windows starts up, as I will need to enable cached logons on the machines for the users that are currently working from home

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