outlook is trying to retrive data from the microsoft exchange server

patelr75 used Ask the Experts™
Outlook keep trying to connect to exchange server.  User is in online mode.  User outlook reside in different site than user's mailbox
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Which version of Outlook?

One thing you can try is to set the user's settings to cached mode.

1) With Outlook open, go to Tools
2) Select the "Mail Setup" tab
3) Click "Email Accounts"
4) Ensure "View or change existing e-mail accounts" is selected, and click "next"
5) Highlight the account, and click "Change"
6) Ensure the "Use Cached Exchange Mode" is checked.

This will suppress most of the "retrieving data" bubbles.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial