Adobe PDF Printing (120KB file spools to 100MB+ when printing!)

bound4h2
bound4h2 used Ask the Experts™
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When I click print on any PDF file, it spools to over 100MB when it's only a 100KB file.  It takes a very long time to print just 4 pages.  I am using Adobe Reader 9 and a HP LaserJet 8100 Series PCL6 shared on the network (printer has it's own IP).  From another computer, I can print the document and 3 seconds and it spools to only 4MB so I know it's something with this computer.  Both are using the same printer.

I have tried lowering Image DPI to 300X300, and I cannot find a "Grayscale" option because at first I was thinking it was trying to print at too high of quality.

Any suggestions?
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Commented:
you probably have activated "pring as image" in that acrobat instance of that pc. Once it is activated and printed succesfully it will persist for all subsequent printjobs, also when adobe reader is restarted. Open up a pdf, hit file/print/advanced and check if print as image is checked.

Author

Commented:
It is not enabled.  When I go to File-Print-Advanced, it pops up one box and everything is greyed out and there is one unchecked box for Print as Image.  If I check this, everything becomes active.

Commented:
hmmm, well I guess you tried removig the driver and re-install? there's a similar option in the driver itself, advanced tab, document options, printer features, send truetype as bitmap is usually disabled, maybe enabled here?
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Commented:
another thing came in mind - are the the one working and the one "not" working using the same driver shared over a printserver or are there local installations - if local - compare versions, I think the most recent pcl6 drivers are lacking a compression algorythm as I've seen printfiles blowing up with them, talked to hp support about it and they will fix it with the next pcl6 generation drivers due next week. You'll not see this behaviour with older pcl6 drivers, also pcl5 and ps are fine.

Author

Commented:
I will check out the drivers.  I noticed HP has 2 drivers available for the 8100.  The PCL6 and the PCL5e.  You're saying HP will come out with new 6 drivers next week?

Also, should I consider PostScript drivers since Adobe uses PS?

Commented:
yes, support told me that a new version of the hp universal print driver pcl6 (which also works with all of the 8xxx series) will release next week. to be honest I would consider the PS driver from hp the worst of the three and pcl6 the best, well at least to my experience the pcl6 is the one I and my customers had the least problems with. Altough PS might still work for you and you never see any problems, but the hp ps driver screws up when it comes to scaling pages with complex text and graphical, transparent content like N-UP or Booklet and Watermark printing wether its from pdf or office doesnt matter. I've not seen this bad behaviour with the PCL6 driver.

Altough pdf is basically postscript the driver has to do less translation, resulting in faster throughput on the client pc, but in most cases with a more or less modern pc you won't notice a big difference tho. My recommendetion is to use pcl6 even tho there is potentially more processing, but the pcl6 is just more reliable when it comes to complex output.

cheers
Lex

Author

Commented:
Lex, thank you.

When the PCL6 driver drops, I will load it and report back.

Mike

Author

Commented:
The printer I am connected to is a network printer (has own IP).  Do I still have control over the drivers?  I went in to Device Manager but could not find Printers to update the driver?

Commented:
not sure what you mean, printers have never been in the device manager, they are in the settings/printer and faxes folder :)  Altough some hp printers do install some device drivers in the device manager (especially low end home printer) to emulate ports or web servers for the hp toolbox.

as soon as the new driver is here i would recommend to:
- delete the queue from the printers and faxes folder
- delete the driver from the system by choosing file/server properties in the printers and faxes folder
- install the new universal print driver by doing an "add printer" or over the install.exe of the driver choosing static mode (basically same as add printer in the background)

hope this helps :)
cheers
Lex

Author

Commented:
Lex,

Thanks.  I found the Server Properties and will remove the driver when the new one drops.  Can I just click "add" on the Server Properties screen to add the driver?  If I remember correctly, when I added the network printer, I think it just used the network drivers.  Is that possible?  Can I override this with my own local drivers?
Commented:
yes that is very well possible if you mean that you pulled the queue (with the driver)  from a printserver. There will be no overwriting as the Universal Print Driver will have a different driver name, thus be installed separately :) If you initially installed the printer from a network source from a possible file- and printserver in your company => If that is the case you might want to ask IT to install the new driver on the server directly for everyone using that printer. If not and if you have the proper rights to install the drivers on the client directly you can then go to Add Printer in the printers and faxes folder and during that process you will need the printers IP or hostname on the network and when asked for the driver you can browse to the new one downloaded. Do not use the add driver button in the server properties, this will "only" add the driver but not create a queue. "Add Printer" will do both.

Greetings,
Lex

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