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jbishop2446bFlag for United States of America

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unable to map drive in Citrix to sharepoint folders

I'm able to map drives to sharepoint document folders with no problems at workstations such as doing it like this:   Tools, map network drive, H drive to: \\sharepointserver\clientdocuments

This will not work inside of Citrix though on a server 2003.  I've also tried the full link http://sharepointshare/clientdocuments

The Citrix users have to use the internet explorer interface which they do not like...
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sharepointguru14

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I checked and Web Client is listed:
 -Provider Order:
     Microsoft Terminal Services
     Microsoft Windows Network
     Web Client Network
     Citrix Single Sign-on
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sharepointguru14

then make sure that the web client service is actually stated and running and you should be fine
amazing! it was the service, it was disabled!
Thank you!~
This seems to be my problem, however my web client network is working fine LOCALLY but I still cannot map to sharepoint through Citrix.  Does the CITRIX server need to have this service running?