Move Adobe cs4 web premium to another computer

don_denson
don_denson used Ask the Experts™
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Simple question (I thought). I want to move Adobe creative suite 4 web premium to a new computer. I have looked on the Adobe site and cannot find instructions for doing this. Can someone please tell me what I need to do to move this suite and reinstall it on a new computer and maintain it authenticity. Thanks in advance. Don Denson
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Don't talk to me.
Commented:
Hi don_denson,

Funny you should ask.  I just had to do this today.

1) Deactivate it on computer 1.  The Deactivate command is found in any of the applications under the Help menu

2) Install on computer 2.  Reactivate.

Author

Commented:
Jason 1) do you not have to unistall it? If not, how does the suite know that only one copy is running?...Just out of curiosity, where di you find the instructions in the first place? I thought I looked on the Adobe site fairly carefully. Google had some pretty off-the-wall procedures....Thanks for the help...Regards, Don
Jason C. LevineDon't talk to me.
Commented:
>> Jason 1) do you not have to unistall it?

No.  Deactivation will send the software back into the Free Trial mode.  If you have time left on the trial, it will resume, otherwise it's usable for 30 days.

>> If not, how does the suite know that only one copy is running?

CS4 checks in with Adobe when the machine is connected to the internet and if Adobe sees more than two active copies, it disables the third and prompts you to buy a new license.  If you do not connect the machine to the internet, it will never activate.  If for some reason you cannot deactivate a copy (hard drive failure), you need to call Adobe and they will reset all activations under the serial number (sends all copies back to Trial mode) and let you reactivate the two allowed copies.

Author

Commented:
Jason: I thought you were only supposed to have one rather than two copies running per license. Very Interesting and thanks again for your help....Regards, Don
Jason C. LevineDon't talk to me.

Commented:
>> I thought you were only supposed to have one rather than two copies running per license.

No, most Adobe products allow for 2 (used to be 3) activations.  Just like MS...

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