IOMEGA EGO 1TB PROBLEMS

CLARKESR
CLARKESR used Ask the Experts™
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I just installed a new Iomega EGO 1 TB desktop HDD on my PC under Windows XP PRO.
When I try to copy a large file or multiple small files or do deletes to/from the EGO it works fine for a short time and then I get out of resources or out of memory messages and the PC hangs.  I have scanned for virusus.  I have done registry cleans and the problem persists.  I have used several other 1 tb drives, including the Iomega Prestige, Lacie, Seagate and WD in thermalake holder, withour any problems.   Also I tried the EGO on another totally isolated PC and the same problem occurs.  As always, thank you for your help.
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Hi CLARKESR,

It's possible that the enclosure's USB port might be faulity...which could be causing the out of memory messages and what's making the PC to hang.

Author

Commented:
Thank you for the quick replies.   I tried the steps outlined on the Iomega site, but this procedure did not solve the problem.  Jeremy, is there any other way i can ascertain if the USb port in the enclosure is bad.   Clarke
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CLARKESR - in your question...<I have used several other 1 tb drives, including the Iomega Prestige, Lacie, Seagate and WD in thermalake holder, withour any problems.   Also I tried the EGO on another totally isolated PC and the same problem occurs.> Most likely if you tried it on another PC and the same problem occurs...it could be a couple of things...from the top of my head...it could be a bad USB port (circuit board)...it could be the enclosure(heat problem)...it could even be a faulity hard drive. <is there any other way i can ascertain if the USb port in the enclosure is bad.> Yes...you'll might void your warranty if you do this...if you take the hard drive out of it's enclosure and plug it in...into your computer as slave...if your able to transfer files from and to the drive without any problems...most likely...the problem would of been the enclosure it was in...or bad USB port (circuit board). Or if you use something...for example VANTEC CB-ISATAU2 SATA/IDE to USB 2.0 Adapter...and connect the drive SATA/IDE to USB....that would be another method.
http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002
CLARKESR - Or...if could be even be a bad USB cable...it's not likely...but it's possible. Have you tried using another USB cable?

Author

Commented:
Hi,  i did try other USB cables, but no luck.  That Vantec adapter looks like an interesting item that I could use for working on some other PCs.   Thank you for the link.  I do not want to take the drive out of the enclosure as it will void the guaranty,  I will talk to Iomega monday and maybe I can get them to agree to an exchange.  thanks again,   clarke
CLARKESR - If you like that Vantec adapter...you'll might like this one. NewerTechnology USB 2.0 Universal Drive Adapter.
http://www.newertech.com/products/usb2_adaptv2.php

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Commented:
HI Jeremy,  Thanks again,  what a great way for me to extract data from a Pc that I am rebuilding and old PCs.  I also have some external HDDs that I know the drives are ok but the enclosure boards have gone south.  In fact, I just ordered a unit from Amazon.  Best regards,   Clarke

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Commented:
Thank you to everyone.
CLARKESR - Points?
CLARKESR - my fault...disregard that comment...I thought you were closing the question without giving any points.
Thank you! CLARKESR.

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