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We have an Exchange Server 2003 &nbsp;that provides email communication services to LAN and Webmail users. Currently, we receive a request to add smart phone users to it.<br />
We purchase a SSL cetificate, installed on the server and dowloaded the cetificate to the smat phones.<br />
&nbsp;When we attempt to SYNC to the mail server with the smart phone, &nbsp;the login screen keep appearing, in other words the server does not like the user name and password provided; nevertheless, &nbsp;the credentials are valid because we can login using the Webmail interface without any issues. Then we check the error messages in the smart phone and we found that Active Sync has encountered a problem: &nbsp;a problem has occured with syncronization with server, &nbsp;error code 85010014.<br />
We believe is an authentication issue with the server, Any ideas how we can resolve this problem?
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We have an Exchange Server 2003  that provides email communication services to LAN and Webmail users. Currently, we receive a request to add smart phone users to it.
We purchase a SSL cetificate, installed on the server and dowloaded the cetificate to the smat phones.
 When we attempt to SYNC to the mail server with the smart phone,  the login screen keep appearing, in other words the server does not like the user name and password provided; nevertheless,  the credentials are valid because we can login using the Webmail interface without any issues. Then we check the error messages in the smart phone and we found that Active Sync has encountered a problem:  a problem has occured with syncronization with server,  error code 85010014.
We believe is an authentication issue with the server, Any ideas how we can resolve this problem?

Exchange Server 2003  SYNC error 85010014

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.

Email Servers

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.