Problem with report printing to wrong Printer tray

garymcgowan
garymcgowan used Ask the Experts™
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Hello,
I have a problem with a single report out of about 100 that will try to print to a different paper tray on the printer.  This report like all the others is set to print to the default printer of the workstation it is installed.  Why would one report print to a different tray than all the other reports with all settings being the same?

Thanks for any help,

Gary
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You or someone else probably printed that report and selected a different tray in the properties of the printer. Once you make a selection like that, the same seletion is consistantly used untill you print it manually again and go into the priner properties and select a specific tray.

Let me know if this resolves the problem.

Thanks, TG

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Commented:
Thanks for the reply TG.  I want be able to get an answer until next week.  This is a client of mine and I will have to wait and see if your solution solves the problem.  I will get back with you as soon as I get some feedback, which should be Monday or Tuesday.

Thanks,

Gary

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Commented:
Hello TG,

I'm not sure I understand what you are saying.  What do you mean by printed manually?  Do you print it and then go in and change the tray settings in printer properties?  

Thanks,

Gary
Perform a file, print, then chose the tray and click ok.

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