Help recovering a gateway laptop

csd32129
csd32129 used Ask the Experts™
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I have a gateway mx6625 that I to do a full system restore on but I am unable to get the recovery partition to run correctly. My first problem was I was not able to boot from the recovery partition. I was not prompted to press r, F10 or F11 for recovery as I would expect. So I searched this site and found this:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23560704.html?sfQueryTermInfo=1+boot+partit+recoveri+unabl

I did as suggested, making the D: recovery partition active, and was able to boot to windows setup BUT once it attempted to run setup it gave me this error:
Setup cannot find the temporary installation files.
The hard drive on which setup placed temporary files is not currently avalable to windows XP. You may need a manufacturer-supplied device driver, or you may need to run setup again ...

So what am I missing? I know that there are files on the d: drive including the i386 and other windows install files but I not sure where I'm going wrong.
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noxchoIT Product Manager
Top Expert 2009
Commented:
Seemingly the files on D: drive are not the files it needs.
The recovery configuration is normally done as follows:
There is a small partition with boot environment that loads the recovery environment.
Then, as it loads it initiates recovery from previously save backup file (image) from which the recovery is done. Some vendors locate this file to the end of HDD into secure partition that is actually not visible for Windows. Was there such partition on your laptop? Or did you remove anything similar from there?
Another question, did you take the backup image using inbuilt recovery tool to DVD or local drive when laptop got purchased?
The files you see on d: drive are recovery environment files but not the system files. Machine will not restore from these files.
Now find out if you have one more partition (hidden) with image of the system.

Author

Commented:
There is a recovery partition with what looks the file that are needed by windows to do a restore, but I have not been able to get it ask if I would like to run the recovery. As most PC's I've seen prompt during boot to press "r" or "F10, F11". It does not do this. What make it do this, MBR?
IT Product Manager
Top Expert 2009
Commented:
Boot Manager in MBR. As you did set Recovery partition active is should be able to run it using the configuration that resides in this recovery partition. Boot Manager gives you choice to select either recovery partition or OS partition via F key. If MBR was updated somehow then you will not get this F suggestion anymore. But still if the recovery partition is bootable setting it as only active drive on HDD should make it boot.
You've mentioned that you did set it active already. How did you set it as active?
Boot from Recovery Media created by Paragon Drive Backup and select Normal Mode - Drive Backup. See there what partition is set to be active.
You can download trial and create Recovery CD from here: http://www.paragon-software.com/home/db-professional/
Install it and run. Find Recovery Media Builder and follow its instructions. As CD is ready boot the PC from it. Then follow my instructions. There is a way to set active flag to partition. Note, only one partition can be active on one HDD.

Author

Commented:
I made the recovery partition active by using disk management in windows. It did boot to the recovery partition but it was unable to complete windows setup. It seemed that something was missing.
So it seems the problem may have been that the recovery files may have been damaged.
My work around for this was to reinstall from another windows disk I had and and download the drivers. Not what I really wanted to do but the job had to get done.
noxchoIT Product Manager
Top Expert 2009
Commented:
Download and install Drive Backup Free: http://www.paragon-software.com/home/db-express/download.html
Use it to image your system drive. In case of system corruption you will be able to recover to working state in 15 minutes. No need to reinstall system.
I do not trust much to recovery partitions on laptops and always erase them replacing by third party backup\recovery tools.

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