ricounty
asked on
Urgent! Windows Security - Trojan Scan?
I was browsing the internet and all of a sudden a window popped up ("appears" to be Windows Security alert) stating I have all of these trojans on my computer and it wants to install setup-1ab143_02024-3.exe from promalwarescannerv2.com. This doesn't look legitimate to me at all. It's trying to tell me that I have 6 trojans in my shared documents folder, 101 in My Documents folder, 346 on my C drive and 142 on my D drive. I find this hard to believe as I have webroot (latest version) with everything up-to-date. Could this be real? I've taken a screen shot of this in action and attached it to this question.. Should I close all these windows or let it proceed?
WindowsSecurity.jpg
Screenshot.jpg
WindowsSecurity.jpg
Screenshot.jpg
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ricounty,
As already mentioned, the alert is bogus and to download the file is asking for trouble.
Scan the system with MalwareBytes as already suggested, and Combofix if the problem persists and other scanners.
Download Malwarebytes' Anti-Malware to your desktop, check for the tool's Updates before running a scan if you can.
In some cases you may need to redownload and rname before saving the file to your desktop if the tool won't run.
http://www.malwarebytes.org/mbam.php
As already mentioned, the alert is bogus and to download the file is asking for trouble.
Scan the system with MalwareBytes as already suggested, and Combofix if the problem persists and other scanners.
Download Malwarebytes' Anti-Malware to your desktop, check for the tool's Updates before running a scan if you can.
In some cases you may need to redownload and rname before saving the file to your desktop if the tool won't run.
http://www.malwarebytes.org/mbam.php
It will keep trying to pop this up quite aggressivly from the original page. If you can't close your broswer, use ALT-F4 repeatedly to try and close all the windows quickly. If that fails, turn the computer off.