Outlook Indexing: Indexing not running

dsaftler
dsaftler used Ask the Experts™
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I used Regedit to change HKEY_CURRENT_USER\Software\Microsoft\Windows Desktop Search\DS (set to 0) to default 'Search' to the old search companion.  This apparently turned off the indexing service in Outlook, now I can't search my messages.
Outlook search reports "Search results may be incomplete because items are still being indexed" - count of items remaining is total count.
Regedit no longer starts, so I can't change it back.  
Indexing Options in control panel shows "Indexing not running", I am unable to modify it.
I have stopped and restarted that service in administrative tools.  
I have added Indexing to window components.
My hard drive does not show the check boxes to "Allow indexing"
I downloaded Windows Desktop Search 4.0, but it give a setup error.
What a nightmare.
HOW DO I RESTORE INDEXING IN OUTLOOK?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If regedit will not start, have you not damaged your registry in some way?
Can you restore to a prior point?
Can you do a Windows XP Repair (last resort)?

I think your problem at this point is bigger than indexing. ... Thinkpads_User

Author

Commented:
I'm not a registry 'player'.  That's the only change I've ever made in it, and it did just what it said it would do - except for the unintended consequences....
But I can get to the registry through other tools, and I've just reset that value.  Sure enough, I got the nasty Windows Search/Desktop back.  
The link between the search tool and the lack of indexing seems pretty tenuous.
Sure there isn't anything I can do to just kick start the indexing?

I will look into doing a restore - never done one of those either.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I think somehow something did go wrong. As you wrote it in your first post, DS is a key with several values in it, not just one value. In any event, I am pleased that you got it back. Now that the registry is restored (?) can you start the service?

Also, Windows Desktop search leaves an icon in the system tray. Right click on it and select options (same as Control Panel). In Advanced, you can rebuild the Index. Does that work? Beware, it will take a while.

There are foibles of both XP Search (my IBM Desktop) and Vista Search (my Thinkpad T61p) but they both work for me.
... Thinkpads_User

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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Follow-up. I restarted my XP machine, and Search did some indexing (I can tell by the System Tray icon), but the Indexing Service does not seem to start on startup. It is set to manual and does not start itself. My indexing works, and my Search works, so I don't know what that service really does. ... Thinkpads_User

Author

Commented:
Thanks, Thinkpads_user.
I do have the desktop search toolbar in my sys tray.  But Windows Search says it's not running.  I click the Windows Search in my start menu.  Nothing happens.  
The indexing service (in Admin tools)  says it's started, but the indexing options (in Control Panel) still says Indexing is not running.  I restored the default in the advanced pad, which said it would remove the index and start from scratch after reboot.  I reinstalled Windows Desktop Search 3.1, rebooted, no joy.

I still don't see how changing between Search Companion and Desktop Search would so thoroughly trash the entire indexing system.

Author

Commented:
Interesting followup.
I read elsewhere that cidaemon & CISVC.exe are the indexing services, and they are running as processes - and my Outlook Search results report that only 48 items remain to be indexed. - though it still doesn't find anything.  Indexing still not running.
I am not suggesting a direct solution, but its an indirect way to do things. Go online on http://www.xobni.com/ and download the Outlook addin and let it index your emails. It will create an index that you can use for searching through your emails. It has a lot of other interesting features too and its completely free as well.

Hope it helps.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Hello dsaftler - I was not happy with my own answer about the indexing service, and the article I chose to follow said two things: (1) in Services, set the Indexing Service to Automatic and start it and (2) ensure that the Remote Procedure Call service (RPC) was set to automatic and was started.

I think your Indexing Service was running after startup. Mine was not and I have fixed  that. My RPC service was fine.
... Thinkpads_User

Author

Commented:
Well, this has been frustrating - both services are 'started', and the processes (at least those that I can identify by name) are running and consuming cycles in TaskMgr.  What is not happening is getting results in my Outlook Search.  BTW, I don't even HAVE a Windows.edb file - why is that?
All the articles say 'click this'  and 'this' isn't enabled.  I don't even have the ability to tell Windows to "Allow indexing for faster searches" at the Drive letter - and I don't know whether that (or Windows Search Not Started) used to be set before my Outlook broke. But I followed all the instructions that were in any articles that I could read over 8 hours of head scratching.
What is one to do besides curse Microsoft?

Well, I already had Xobni, and that isn't working either (says "Loading")
So I have installed Google Desktop, and it has cranked its way through 37% of my emails at idle for 5 hours.  Very weird to see my email search in 'google' form, instead of Outlook.

I think something went wrong that I can't access through the user interface.  And I don't know enough about the registry to go poking about.  If anyone knows what keys might be tweaked to ensure that windows creates a valid Outlook index for it Windows Search, that  might be the only way to go until Windows 8.  I might be willing to wipe and start from scratch.

Author

Commented:
Neither answer correctly diagnosed the problem, but ThinkPad User did give me places to check.  I have installed Google Desktop which followed warturtle's suggestion.

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks for the update, and I sympathize with your frustration. However I am pleased you did finally make some progress.  ... Thinkpads_User

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