ASA 5505 - cannot past the device

Tiras25 used Ask the Experts™
Hello -

I install this ASA 5505 for this client a while ago for VPN access.  It was working fine but a few days ago ago smth happened so I can connect VPN but cannot get past the device.  I cannot SSH either on port 22. I am not there physically yet.  I will reboot this afternoon and see if fix itself.

I wonder why would it happen?  No changes on the network, not that I know.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2010

Not sure what may have happened...  

I would suggest comparing a old and new dump of the config, look for changes.  

I would definately ask the end users if anything changed (i.e. new equipment, and RMA, new ISP service, upgrades to service etc...).  

If you have access to old /new code and a syslog, we can help diagnose the issue.  

Rebooting ASA helped..   I hope it doesnt happen too often.  

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial