Outlook has encountered a problem and needs to be close.

fly4fundy used Ask the Experts™
I have a strange problem. One of my users Email account opens fine in Outlook 2003 but will not open in 2007.

First it tells me Outlook didn't open correctly the last time it ran and then it offers to go into safe mode or normal mode. I tried both and I get an Erorr Microsoft Office Outlook has encountered a problem and needs to be close.

It doen't matter what machine I try this on I get the same errors.

Please help


AppName: outlook.exe      AppVer: 12.0.6504.5000     AppStamp:49e7f47e
ModName: outlook.exe      ModVer: 12.0.6504.5000      ModStamp:49e7f47e
fDebug: 0       Offset: 001c4a5d

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When I try safe mode it appears to configure outlook and it crashes. This only occurs with Outlook 2007 and works fine with 2003.
Most Valuable Expert 2011
Top Expert 2011
So you cant get in long enough to try disabling Addins in the Trust Center?
Assuming you were using start>run>outlook.exe /a for safe mode?

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