Please help: Recovery Manager Error code during system recovery

Floyd_Droid used Ask the Experts™
The notebook is a HP Pavilion dv2000. When accessing Recovery manager after pressing F11 upon bootup and selecting System Recovery it comes up the the screen:

Factory image recovery where is attempts to reformat the windows partition on the Hard drive and reinstall the original content

Within a few seconds of the above mentioned it brings up an Error:

ERROR 0X4001001300001002. If this issue continues contact HP Support.

Rebooting it does not help and to make matters worse:

If I reboot the notebook without going into Recovery Manager I now get this error:

"bootmgr is missing press ctrl + alt + delete to restart"

There is nothing other than the power cord plugged in. I did run the diagnostic from the Recovery manager just on the C (windows partition) and it came back fine.
I have even run the diagnostics under the BIOS:

All tests PASS (Quick; Comprahensive and S.M.A.R.T.)

Any other ideas?

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Author of the Year 2011
Top Expert 2006
Hello Floyd_Droid,

There have been a number of recent HP problems with the basic load (and HDD's/Motherboards) they put on some computers.
I beat on a couple of these for a while using the techniques I know, but ended up calling HP.
For one computer, they sent complete recovery disks and for the other they did a complete swap and sent a replacement computer.

I think you should start by calling/chatting with HP and find out what they have to say.


I had an hp laptop last week that had this error and it was "Status Link Speed Change". This could either indicate a bad hard drive or motherboard. Most hard drive tests will not determine this type of failure

You can try using the disk manufactors  diagnose disk to see if the harddrive is can find more that the basic test did.

I did forgot to post the url where I got that post from; I will slow down a bit more the ensure this does not happen again.



Honestly, this thing has progressed to new FUBAR state. I'm going to call up HP and have them send me the OS CD's. If I have to pay for them. oh well... better that buying  new notebook.

Thanks for confirming my suspicions.

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