Exchange 2003 email delay problem

ithawaii
ithawaii used Ask the Experts™
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I'm having a serious problem with our email. Somehow, it got stuck in "Messages awaiting directory lookup" folder. After couple hours, everything went away by itself. But I still don't receive all of email, just some of them. It looks like the emails sits in that queue and then disappear. Even when i send email within our domain, there's still about 30 minutes delay. I looked at Microsoft support site, but it doesn't apply to my situation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;884996
Last week, I ran "Compress" disk on one of my hard drive which stores all the exchange logs (the reason I did that was because it was running out of space).
I see a couple of error in Event Viewer like MSExchangeTransport event ID 6006, 6008, 6010
Can someone help please?
Thanks,
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Co-Owner
Top Expert 2011
Commented:
Event ID 6006 seems to suggest that you either have Antivirus software scanning the Exchange Server directories, or your Anti-Virus software is not up-to-date.
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.7596.0&EvtID=6006&EvtSrc=MSExchangeTransport&LCID=1033
Event ID 6008 is probably related to event 6006.
Event ID 6010 can be ignored
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.7596.0&EvtID=6010&EvtSrc=MSExchangeTransport&LCID=1033
Please check the Anti-Virus on your server and make sure it is not scanning the Exchange directories.  Also check for up-to-date software and report back if no joy.

Author

Commented:
ok, I figured it out. It was the Antigent software that was holding all email in its queue. Even though, I already disabled it 2 months ago, its services were still running after I rebooted the server. After removing Antigent completely, all emails starts coming thru.
Alanhardisty, thanks for your response. you put me in a correct direction.
Thanks,
Alan HardistyCo-Owner
Top Expert 2011

Commented:
No worries - glad I was able to help you sort out the problem.

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