the message mark itself as read automatically after seconds..

Arabsoft-ACS
Arabsoft-ACS used Ask the Experts™
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we have customer having 1 Exchange 2007 SP1 CCR Cluster, 2 CAS/HUB as NLB..some users connected to Exchange through MAPI,RPC/HTTPS or OWA complain that they recieve messages normally as unread then after seconds without user intervention mark themselves as read..it is really starnage behavior, there are no Blackberry devices, als i checked the settings in Outlook about read pane & it very normal...Exchange Rollup is 5...any idea?
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can you reproduce the problem with an internal test email, or is it only happening to some emails?
SaakarSenior Technical Consultant

Commented:
What is the AV on the server, try disabling services for AV and check with the issue
IT Engineer
Commented:
Is this something related to a specific client machine or user ?
What if the user that has the problem is changing the machine or the outlook client ?

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