One of my users is having an extremely weird problem and I'm not sure what else to try. She recently brough in the laptop with a number of software related issues (none of which were that serious). As most of the software was out of date however I decided to format and reload windows and load on the new software.
The laptop now works perfectly in the office with the freshly installed Windows and new software (I can't fault it).
However as soon as the user boots up the laptop at home she is presented with a blue screen just after she selects the user account at the welcome screen. I have asked her to try it on power, on battery, without battery - made sure its on a flat surface but nothing seems to work for her.
Why an earth is this working perfectly in the office but failing on a blue screen in her home? She swears no other external devices are connected either. The laptop is a Sony Vaiio S1XP.
Any suggestions welcome - has any one else experienced a location sensitive laptop?