EXCHANGE Server Critical Queue Growth

Aariz
Aariz used Ask the Experts™
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How can we resolve the issue of Critical Queue growth on Microsoft Exchange Server.
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IT Engineer
Commented:
If you give me some more details I might be able to help.
What is causing your Queue to grow ?
You might be hit by a spam atack or virus.
hoe many messages you have in queue ? From where to whom ?
Do you have a spam filter in front of your exchange.?

Author

Commented:
How can we identify the cause of Queue growth .. also yes we have SPAM filter in front of Exchange.
Rajith EnchiparambilOffice 365 & Exchange Architect

Commented:
Queue growth can be of a number of reasons like a looped email, spam attack, not running full backups etc.

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George SasIT Engineer
Commented:
You can simply open your Exchange System manager and check the Queue tab of your server.and see if you can see any trends in the messages in the queue.

Author

Commented:
It is looped email
George SasIT Engineer
Commented:
Ok , so check the sender , check the recipient.
Then just right click on the queue you wanna freeze and Freeze it.
Check and see what is the problem and why does the mail loops.
Find the source of the problem, eliminate it and then unfreeze your queue.

Author

Commented:
This can we do easily, but my question is how to trobleshoot this long queue on Exchange Server level.
George SasIT Engineer
Commented:
This is what I am trying to do :)
Troubleshoot : To investigate as a troubleshooter; determine and settle problems with xxxx

After you you freeze the queue , double click on the message queue with the problem and FIND all the messages. Take one single message and check the message properties. You can see the sender and the recipient plus the message ID.
Then check your Exchange server logs for that message ID and check where it is actually comming from.
You can also run a message tracking in the "Message Tracking Center" of the Exchange System Manager.

Your first goal is to determine where the message comes from and where does it try to go. Why it is comming from where it comes and why can not be delivered and it loops.
SurajSenior System Engineer

Commented:
you can also go to the Mail root folder --> Queue
there you will find those emails in .eml format. open them using Outlook Express..
check wht those mails are .. who is the from and To?
are they spams? etc...

Let us know the your findings..

Author

Commented:
Waiting for Expert solution on this.

Author

Commented:
NO

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