Having trouble with ASA 5510 - Messenger's getting disconnected and reconnect

rdodderi
rdodderi used Ask the Experts™
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Hi,
 I am facing a problem with random users across my network where their messenger's (yahoo,google,skype) are getting disconnected and reconnecting by themselfs every 10 minutes. i can see huge syslog generated with syslog id 106001 on my ASA 5510. PLease help

Thanks
Brijesh
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The error message ID 106001 indicates a TCP connection has been denied; if a session is being disconnected then I would expect to see such messages due to out-of-state connections being closed and logged.

As to why the sessions are dropping check your defined timeouts - if the sessions are being dropped every 10 minutes it sounds like a connection or idle timeout is being hit - the half-closed timer is 10 minutes.

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Commented:
Hi,

I have checked with the timeout options but of no use kindly let me know if any other options i need to check on my ASA firewall

Thanks
Rajiv
Commented:
Hi,

The problem was with our load balancer the same was rectified and everything works normal now.

Thanks
Rajiv

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